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February 2024 by Anthony H.
Horrible customer service. Employees are extremely rude and miserable. Store is dirty and unorganized. Parking was a joke. Gas pumps were 12 deep with people waiting. Prices are way higher than Sams Club, and selection terrible. No Thanks. Wish there was an option for zero stars.
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February 2024 by Davida Bostic
A good Costco but the staff can be rude sometimes. Overall not a bad experience and they always have unique healthy options of food you can purchase.They also have good options for nice outfits for children but their Carter's brand runs kind of small so I would recommend if you have children and buy clothes from here go a size up. Otherwise you will end up with an exact size your child can only wear a few times.
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February 2024 by Sherry Slack
Right beside Cumberland mall
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February 2024 by Buster Ray
Use the pharmacy for the first time today. Can to get meds for our dogs, all went well.
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January 2024 by MELONIARE ETUGBO
Always a good time here…
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January 2024 by Lawrence Thompson
Like it
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January 2024 by Ana
Had always enjoyed shopping here, however, recently it’s a nightmare, over crowded, employees screening at you at the checkout line, felt singled out not only did the employee asked to see my card, but the picture of my membership ,that was already done at the door. Just the way they communicated very degrading, feels like you’re being interrogated.
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January 2024 by Maria Barragan
Great location and great staff.
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January 2024 by joel888alexander
The customer service is excellent here! David (might be the manager? He was very well dressed) was super helpful and friendly. He and Caleb help to load our items onto the truck. Everyone at this Cumberland Costco is professional, helpful, and friendly. Thank you!
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January 2024 by Anthony David
Poor customer service can't even buy food without membership
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January 2024 by Harry Floyd Taylor
Their prices now are about the same as other stores like Kroger. We don't really save a whole lot but they have a good warranty and stand behind their products. I just paid for the executive membership which is an extra $60 but it gives you an extra 2% cash back on all purchases for the next year. And if you don't get enough rewards that would match the $60 a refund the difference. Yes prices are higher than other warehouses
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January 2024 by Victor Hvostik
I'm really getting tired of having Costco employees bark at people in the checkout area. It feels stressed and like you're being rushed through the lines. It's no longer enjoyable to shop at Costco. I imagine Costco thinks they're helping the greater good by rushing people through the line, but it feels like we're at the airport getting yelled at by TSA. I might start avoiding this store.
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January 2024 by Pam M
Great prices, awesome wine selection, fast checkout, pleasant and efficient employees. And of course that rotisserie chicken. What's not to love?
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January 2024 by Justin Scott
It's a busy Costco at a mall. Parking is a nightmare pretty much always. The gas pumps are equally packed. Not a place for a quick pop in. Other than that it's a decent store and well stocked. Workers are nice, friendly, and helpful.
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January 2024 by A P
I love it here. Its like Christmas every time I go in to Costco. So much to see and buy. Pricing is not necessarily great, but there are bargains to be had. Go on weekends to try out food at various stands dotted around.Be very careful. Tax is charged at the checkout. This could induce fits of rage if you got carried away...... Which you will be if Security come over.?
