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December 2023 by tim weaver
Cserria was very helpful and informative, she took her time clearly explained The procedures of the store site is laws and regulations as well as In-N-Out operations. I would like to Gail, A Hardy. Thanks for all her help and expertise.
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November 2023 by sean ramos
Jazmin was absolutely stunning with her level of customer service ! She came outside to assist me and explained my move out process with ease ! She is phenomenal at what she does.
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November 2023 by kamron hood
Jazmine was amazing, Knew all rules and regulations by heart. She made the process very simple and easy.
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November 2023 by Jessica Ogidi
Great and clean location. Staff is always friendly and helpful. A special thanks to Jasmine the manager for her great hospitality and service. Would definitely recommend renting from this location.
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November 2023 by Carmen Johnson
The staff is excellent. They go out of your way to make sure that they satisfy all your request. Jasmine was lovely. She took care of me quickly efficiently, and with a beautiful smile.
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September 2023 by Nichele washington
Tabitha and Brittney were wonderful, polite, quick and easy! The space was perfect and it was so easy to get my things in and out. There were always carts available and my items were very well protected. I am a Spelman student and was nervous about leaving my things in a unit for so long after having had a terrible experience with another company but I was pleasantly surprised with this extra space location. Definitely recommend.
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September 2023 by Neda Raha
I had a truly unfortunate experience with this storage unit facility. I entrusted them with my belongings, only to discover that my items had been stolen. The lack of security measures and proper surveillance is deeply concerning. It's disheartening to have one's possessions taken without any recourse. I cannot recommend this facility to anyone, as the emotional and financial toll of losing cherished belongings is immeasurable.
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August 2023 by Neda Rahbari
I had a truly unfortunate experience with this storage unit facility. I entrusted them with my belongings, only to discover that my items had been stolen. The lack of security measures and proper surveillance is deeply concerning. It's disheartening to have one's possessions taken without any recourse. I cannot recommend this facility to anyone, as the emotional and financial toll of losing cherished belongings is immeasurable.
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July 2023 by Savannah Clark
The customer service and facilities at this location are great; no complaints there. However, I am extremely disappointed at the sudden, excessive, and kind of sneaky price increase imposed on me. The only method of contact they have used all along is email; I didn't even know they had my mailing address. But the ONLY way they decided to let me know they were increasing my monthly rate from $53 to $98 (for a small, 10 x 5 unit) is via a little card in paper mail. Just seems like an intentionally sneaky move. And nearly doubling my rates overnight? Come on. Lost my business for good. Luckily the move out process was simple.
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July 2023 by Jazz Maddox
This would be a second time that I have used Extra Space Storage. The staff is always so friendly and very helpful. I really like the two locations that I have used and the cleanliness at both!!! Great job
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June 2023 by M. Dexter
Tabitha and Brianna provided an impeccable level of customer service when I came in today I am glad Extra Space employs them both. They are both two very knowledgeable individuals I'm always reassured to get the accurate policies and procedures from Brianna and Tabitha is very warm and helpful as well as Brianna
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June 2023 by Johnny Glass
Manager turned over is ridiculous. Brittany doesn’t have any customers skill when doing collections calls on an account that’s not even late. Be prepared for your unit to be broken into at this location.. they are full aware that this location has break in and does nothing about it. Put insurance on unit because u was be a&& out dealing with location and manager Brittany
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June 2023 by Migo
Convenient location, clean, and secure. Extra Storage struck gold finding Tabitha. The level quality customer service I received today is unmatched. During what could be a stressful process, thank you for being a breath of fresh air. 5 -?
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May 2023 by Alena Tochilkina
Great experience! Kenny and Tabatha helped me so much to transfer my lease from a smaller to a bigger unit. That was probably the fasted and easiest experience I’ve had. Very thankful!
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April 2023 by NIAH DEAN
Shamika was Great! She deserves a pay rise after the day we had. I lost the keys to my storage key so I had to get the lock drilled out. The lock got stuck while drilling it out and she had to call for help. She reassured me that everything would work out while we waited on the other team member. She made the process as smooth as possible. She remained cheery and upbeat the entire time, Which helped me because I was already annoyed with myself for losing my key. She brightened up my mood because of her good energy.
