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December 2023 by Jessica G.
Josh at this location has been super helpful. He is very professional and patient when resolving customer issues. While I'd like to move my storage closer to home this location just provides quality service so I'll be staying.
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December 2023 by Jordan Gaines
Wonderful storage unit! Great location & great staff. Was here for 3 months, never had any issues. Everyone is super helpful!
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November 2023 by D.R.G.M
Amazing rate, quick process and Joshua F made the entire process seamlessly. Answered every question provide every detail we needed to know he was kind funny and sweet. Definitely recommend this storage space.
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November 2023 by Gabrielle Barnes
I have been using extra storage for about a year and the entire experience from move in until now has been seamless. On a few occasions I have had the pleasure to speak to Gary and he is so nice and kind and very helpful every single time. I appreciate all the staff who are genuinely nice. Today I was assisted my Gary and Ciara and I greatly appreciate them.
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November 2023 by jade futch
I’ve been a customer with Extra Storage for about 2 years now. Ashanti and Greg were super helpful with my payments. Gary is also always kind and a helping hand. The property is always clean and the staff are easy going.
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November 2023 by Amanda Vega
Gary and Leo have went above and beyond from move in to working with me when my rent was raised due to inflation, they are amazing. The building is very clean and easy to navigate, would definitely recommend using their storage facilities.
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November 2023 by Hana Syiedah
The staff is wonderful, Although it took awhile for me to decide where I wanted my items to be store they were patient with me, and I am glad I choose this location.
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September 2023 by Brian Pope
The site manager Gary was very helpful in assisting me with my storage rental. The facility is very clean, organized and professionally run.
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September 2023 by Tyae Goolsby
First of all I love this location ! It is always clean and the staff are ALWAYS SO NICE ! A they aren’t rude like other storage places they give you calls about your payments they send emails to keep you reminded to pay on time and some people like me need that reminder sometimes ! Mr. Gary has been so helpful since day one and I’ve had my things there since May , he is always so helpful and nice he sends those extra reminders just to keep me paying on time and he’s always so nice every time I visit the location he’s so nice and I wouldn’t store my things anywhere else ! Period !
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September 2023 by Anthony Lavorgna
Terrific facility. Staff is extremely professional and property is very well maintained. Perfect location for anyone in Midtown, Ansley, Va Highland, Morningside and Piedmont Heights.
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August 2023 by Darryl Cobbin
Gary Sloan was fantastic. Took the time to personally provide a tour of the facility. Explained the best ways to access my unit. Offered perspective about how to pack my unit. He represents the Extra Space brand well. I’m we were considering Public Storage, and now we know they have Gary. Give this man a raise!
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August 2023 by Tyana Harry
I spoke to Leo today and he was awesome!! He listened to my concerns, told me he would get back to me, and he followed up shortly after with a solution! Good customer service is so hard to find these days!!
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August 2023 by Jasmine Houston
Extra space storage is a place I would recommend using because they are accessible and the building is well maintained. I appreciate the surveillance procedure and the hours of operation.
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July 2023 by Whitley Wilburn
I am so happy I found Extra Space Storage. I called because I was curious about the prices and unit sizes and let me tell you I was not disappointed. The team was very knowledgeable and pleasant making the process very easy. I wanted to purchase online but I was unsure about how big of a space I would actually need, so I came to the store and received a warm welcome from Leo. He showed me the different size units and helped me find the perfect space for my belongings. The facility is very clean and secure , which made me feel comfortable to leave my things there. I was able to purchase mattress covers and other supplies to help make a smooth transition into the unit. Leo was such a delight to work with and his customer service is top notch. This location is definitely a 10 out of 10!
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July 2023 by Michael Lang
Went in last week to purchase a storage unit. I was immediately assisted by two wonderful employees. They were persistent, friendly, and worked efficiently to get me the unit I needed. I was in and out within 30 minutes. The facility is clean, secure, and the employees are always there for your needs. Highly recommend this location!