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November 2023 by Ernest Washington
This place is the best location I’ve ever been in here in the Atlanta area!Gerald, The Buckhead location is the best customer service by far!I will continue using extra storage space at this Location.Thank you,Ernest
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November 2023 by Gabrielle Jordan
Jerald was amazing! Super helpful and very accommodating. Best storage experience I’ve ever had. Thank you!
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November 2023 by Roberto Gutierrez
The team at this branch was awesome. Jerald the store manager was amazing .very, very helpful and accommodating..if you need any help with storage call these guys.
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October 2023 by Olya Kopylova
Jerald has been amazing. He took care of all my moving and storage needs needs in a timely and professional manner.
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September 2023 by Jae Francois
Jerald was amazing, and so helpful, he took all my needs into an account, and he was very professional. I highly recommend Extra Space Storage, and talk to Jerald, cause he will take care of you, white glove level service.
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September 2023 by Jasmine Walker
The space itself is nice, but 4 months after renting my unit, the rate increased by $100. I think it’s very deceiving to lock people in with an affordable rate, to increase it by $100 4 months later. You can call to try & get the rate reduced by a little, but still very deceitful.
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September 2023 by De'ja McKnabb
Jerald was so helpful! I was very stressed about switching my until and he made the process very easy. Will definitely be continuing service
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September 2023 by Catie Duncan
Jerald was fantastic, informative, and incredibly friendly. He was helpful and a pleasure to work with every single time I was there working through my storage unit. I can’t praise him enough! Excellent service!
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August 2023 by Patricia Hudson
Gratitude for Jerald Luster Outstanding Support!Dear Extra Space Storage,I wanted to take a moment to express my heartfelt gratitude for Jerald Luster exceptional assistance regarding my storage facility. Jerald's swift and considerate action saved the day for my non-profit organization.Jerald's willingness to go the extra mile reaffirmed my faith in the power of collaboration.Please accept my sincere thanks for your outstanding efforts.Jerald's kindness and generosity will have a lasting impact on my organization and the people we serve. We are incredibly fortunate to have someone like Jerald on our side.Thank you once again for your remarkable support.Warm regards,P.H.B. Inc.
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August 2023 by Teresa Timmons
Jerald at the Buckhead Extra Space Storage facility on peachtree valley rd is AMAZING! He is super helpful, very responsive, and can solve any problem! He definitely deserves a raise for all the great work he has done at this facility. Thanks again Jerald!
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August 2023 by jay patrick margedant
The manager Jarlad is FANTASTIC, nice, professional and has always helped me out! He is pretty much the only reason I stayed with ESS for so long. He is the manger at the 54 Peachtree Valley Cirl location and takes pride in his work and customers
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July 2023 by josh whiles
Jerald Luster help me with my lock for the unit, I’m from out of town and needed some assistance so he came to the rescue. Thank you ?? much appreciated Jerald.
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May 2023 by Katie Barringer
It’s not that often you enjoy a storage facility but I can honestly say that I’ve enjoyed every experience I’ve had at this one. Store Manager Jerald is always super nice and helpful, and has made personal, family and business moves easy and efficient. The facility is clean, well-lit and very convenient. Couldn’t recommend more!
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May 2023 by Emanuela Ramos
Jerald is the most friendly storage space employee I've ever met and I work with storage and moving on a daily. I'd give him 5 stars 100 times if I could.
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May 2023 by Joshua Kam
AMAZING!!! We were helped by Richard, it’s not even his location he was called in on short notice to look over the location. When we walked in he was super busy helping a handful of customers and taking phone calls. He was super friendly, kind, and informative! He even toured the place and showed up a handful of units until we were satisfied. Helped til the end and even offered to help us move out things! We of course declined as we knew he was extremely busy! When we were moving in he even walked around with a janitor cart cleaning the area!The parking is medium and has a good loading dock. Two big elevators and a okay security system in the elevator.The only downside we had was there was a homeless man in the stairway. He was banging around and making a bunch of noise. Patrick kicked him out but all of his things are still in the stairway. Hopefully moving forward he is permanently kicked out!Overall phenomenal service, but hopefully they get better security.
