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January 2024 by Zayna Sholaja
over charged for a tiny storage, my $165 monthly storage rent was consistently increasing at large amounts. I was storage facility that didn’t have working elevators, trash everywhere, only 1 entrance door is operational and there was someone living in the stair well. I do not recommend, there is another storage until less than a mile down the road and other units that do charge the amount mentioned for a small unit for a few items.
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January 2024 by Rob Sessions
Do not rent from here and do not trust any of the 5 star reviews, they are not only untrue, but all start exactly the same stating how great Tiwauna is. It is either some kind of automated bot creating reviews or friends of Tiwauna.I have been renting from this place for a year solely due to the location but I have finally hit my breaking point and will be moving to a different facility. This place is in constant disarray. The elevator is constantly broken, the carts are never anywhere to be found, but most importantly, the front door has been broken for months with no signs of ever getting it fixed. If the way to get into this facility is to just pull the "locked" door open, then what's to stop anyone off the street to walk in and start taking things? (See picture). This door has seriously been broken for over 5 months. Your sole job as a company is to provide a secure place for people to store things, but your first line of defense is asking people to not touch your broken door that is very easy to get through. I've been told of a few break ins over the past year but that's only when I asked.They also hiked my rate $45 a month with no warning or justification other than they can. I cannot emphasize to you enough, do not utilize this facility to store anything. A truly terrible experience.
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January 2024 by Gregg Schulte
Nice people, but the facility was constantly in need of repair. The front door was partially or completely broken at least 7 months of the 14 months I rented a unit. One or both of the elevators were out of order at least 50% of the time.
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November 2023 by Arleatha Whiters
The priced changed on my unit with very little notice. The location became unsafe due to the homeless people hanging around and living there. The upkeep of the property is poor and the front door was always broken. One of the elevators kept breaking also. The manager claimed that the storage facility up the street - Extra Storage Space - was also having an issue with the homeless population which isn’t true.
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September 2023 by Gabaes Fakesc
Tiwana is the most efficient high energy source of help. She brightens the whole room and provides family feeling komfortable service and I am glad I worked with her.
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August 2023 by Miranda Pedersen
Spend the few extra dollars to rent from a legitimate business. The ratings that this business currently has are a joke. This place is an absolute mess. It is very obvious that the management here doesn't care about the quality of their customer experience or business.I've been renting a unit here since right after this location opened, and with the exception of moving my stuff in the first time, there has been something out of order every single time I've visited. Today when I visited, BOTH elevators and BOTH doors were malfunctioning to some degree. I honestly don't know how it's possible to have the elevators break down so often, but I do not feel safe using them.Even if you get a ground level unit, you can expect the doors to break on an alarmingly regular basis. As you can see from some of the other photos, when you CAN find a cart to use, they are in terrible shape. Even when the building was new, Ive never seen new ones. They genuinely look like they've been pulled from a dumpster, and the handle has come off of at least two that I've used.Silver lining of my visit today, I guess, is that I was able to find a comically undersized and rusted cart to use, and they've removed most of the urine smell from the more frequently running elevator since my last visit.
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August 2023 by Abie Maddy
Tiwaua is a very good and professional about her job and she has a great relationship with her customers. She makes you feel comfortable about keeping your belongings at Cub Smart storage
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August 2023 by Kippy Nelson
Tiwauna is great! She is very friendly and professional. Thank, you made our experience seamless.
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August 2023 by Calandra johnson
Tiwauna is the most nicest and responsible and sweet lady I know and very helpful I really love her. Thanks for all your help and support.
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July 2023 by LEX
Tiwana is a consummate professional. She is also funny and witty and, in her words, wants to be a blessing to others. This location is clean and secure with several ways to control random access throughout the facility. I was a customer for one year, and my things were just as I left them. Thank you!
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July 2023 by Lemiere
Tiwauna is a great model of ideal customer service. She explained everything perfectly and was extremely welcoming. I definitely recommend this place due to my experience with her.
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July 2023 by Oladiipo Olasanoye
Tiwauna is a excellent example of above and beyond. She is personable, funny, welcoming, and FANTASTIC at what she does. CubeSmart would be wise to promote her and foolish to lose her. Thank you Tiwauna for being who you are.
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July 2023 by Franklin Olasanoye
Tiwauna is kind, helpful and made the move in smooth as can be. Ask for her if you come here she will take great care of you. Chuck is great also!
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July 2023 by Daniela Gallardo
Tiwauna was extremely helpful from beginning to end of the entire process. I recommend asking for her when you visit this location.
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May 2023 by Tamara Lewis
Tiwauna was absolutely Amazing! So helpful and sweet! She made my day and my storage experience so worth it! Thank you so much!