-
January 2024 by Kristi C.
Excellent Bank Excellent Service This branch greeted me and treated me with the utmost professionalism today. They explained l services thoroughly and recommended services that will help me secure my financial future.
-
January 2024 by Rayanna S.
Jadan Davis worked hard to get me a loan due to my divorce situation. He stayed late, followed up on everything, triple checked any discrepancies, emailed back any questions I had with in hours, and overall had an upbeat and understanding attitude. There's very few people in this world that care and work hard Ike this anymore, but Jadan did that. Highly recommend!
-
November 2023 by Susan Perez
I’ve been a member of DCCU for nearly 50 years and highly recommend them. DCCU meets ALL my banking needs: checking, savings, money market, CD’s, home mortgage, personal loans, home and car insurance and financial planning & investment services. They are simply THE BEST!!!
-
September 2023 by Mel S
Sadly, this is my local branch, I recently went to the airport location and the tellers were super kind, fast, and knowledgeable. This location looks much better but is hit or miss. Most of the tellers are impatient and not too kind, which is somewhat understandable but the bigger issue is they are slow and not too knowledgeable.I only stop by a branch when I HAVE to. Now that I have something to compare it to, I feel like they definitely have some work to do.
-
September 2023 by Lisa ..
This bank is the worst. Went 3 weeks with only a digital card because ALL of there card replacement machines have been down at EVERY location. I called in advance and the worker told me the machine was up, almost ran out of gas dealing with their laziness.
-
May 2023 by Gwendolyn Brown
Trying to open an IRA and no one inside the bank has the knowledge to assist. Spoke several times with someone over the phone did docusign and made an appointment and still had to make three trips and five phone calls to get the deposit completed.
-
May 2023 by Will Amato
I’ve been a member of Delta credit Union for many years. The service is always great and the customer service folks are kind. The rates are very low compared to larger banks. The website is easy to use.
-
May 2023 by Rick Fatt
Erica is the best! She put up with my stupidity in the most professional manner! The whole staff makes you feel like a family member.
-
May 2023 by paul jones
This location Branch manager has derogatory customer service. He treats people like they don’t exist.
-
April 2023 by Marie
Closing my account, the customer service is rude ,rude , rude. They’re rude from the North,South,East and West. Very cold hearted towards their customers , I’m good with this credit union /bank I NEVER experienced a bank where my transactions are constantly block and I always have to call or email that’s very frustrating. Two transactions all together $15 and they block my card. I’m good !! I wouldn’t refer anyone here I’m big on professionalism and when it comes to business I don’t see it any other way.
-
April 2023 by Me
Closing my account, the customer service is rude ,rude , rude. They’re rude from the North,South,East and West. Very cold hearted towards their customers , I’m good with this credit union /bank I NEVER experienced a bank where my transactions are constantly block and I always have to call or email that’s very frustrating. Two transactions all together $15 and they block my card. I’m good !! I wouldn’t refer anyone here I’m big on professionalism and when it comes to business I don’t see it any other way.
-
April 2023 by Dave Drinkwater
This bank is terrible. I used them years ago for 2 loans and the whole process is a nightmare. They ran my credit way too many times for the same thing. They need an extreme amount of documentation. I recently went to just see what their personal loan rates were and with no warning at all they ran my credit. Zero disclaimers. I didn't even want to use them unless they had a really low rate (which they weren't) and they told me to bad. There is no vocabulary about their loan rates what's so ever when you click to apply for a loan. It is hidden somewhere else on their website. It's the worst customer service with no response to anything at all. No one takes any blame for all the mistakes they make and all complaints fall on deaf ears. Never use this bank for anything.
-
April 2023 by Steph
Closing my account, the customer service is rude ,rude , rude. They’re rude from the North,South,East and West. Very cold hearted towards their customers , I’m good with this credit union /bank I NEVER experienced a bank where my transactions are constantly block and I always have to call or email that’s very frustrating. Two transactions all together $15 and they block my card. I’m good !! I wouldn’t refer anyone here I’m big on professionalism and when it comes to business I don’t see it any other way.
-
April 2023 by Ken Maurice
Absolutely the best! I’ve never had a better experience than with this banking institution.
-
December 2022 by Chipper Jones
They flood your email with offers to take their workshop . Like learn to fix your own atm machines before you offer to help anyone else
