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October 2022 by Janet P.
Traveling is always stressful but the sweet ladies at this location Terminal A, made my day! My order was hot and perfectly prepared.( bagel and egg sandwich) The coffee was delicious and just the right strength. My home town DD has been a bit weak lately but this was so good. Thank you ladies for your attention to detail.
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July 2022 by Kevin F.
This is actually for the Dunkin Donuts in Terminal B in Atlanta. Check who was working the register on Sunday, July 24, 2022 at 3pm. More attitude than a teenage beauty queen. Would not smile. Scowled at every patron. Refused to pick up money from the counter and just stared at the patron until some one from the back told the patron she wants you to put the money in her hand. I know working at a Dunkin Donuts in an airport is not a glamorous job, but in today's market there are a lot of jobs that don't have to deal with people. Maybe look for a transfer to the tarmac where you don't have to deal with people and people don't have to deal with you. Have a nice day!
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August 2021 by Becca M.
(Terminal B location, near B27) There is a line of at least 20 people that have been waiting since 6am for this location to open as that is what time it says they open. It's been half an hour and the girl still has not opened the shop. I politely asked what time they open and she looked at me and ignored me then went to the back. I asked again when she came back up front and her response was "in a minute" with the worst attitude. It's one thing to run late, it happens, but to be rude about it isn't okay. When asked by another person what time they open, her response was "I open when I wanna open and if you don't like it you can go." The person asked where the other girl is and when they can start serving, to which she responded "she's fixing herself something to eat." No one has even been rude to her, we have all been waiting and asking our questions politely and she is being so nasty.
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August 2021 by Kallen S.
Never open when I'm here in Terminal B. It's 9 AM on a Sunday and Sweetwater Bar is open and Dunkin is not. Make it make sense.
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April 2021 by Brittney C.
Charged me for oat milk ... they didn't use oatmilk..... don't waste your time or money
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October 2020 by Ebonie H.
I ordered the plain mini bagel bites...they tasted the way a dirty microwave smelled. I also picked up an apple juice but promptly put it back because it was dark brown. I also ordered the snack in bacon..which tasted like regular microwaved bacon. No sweet no pepper just bacon. I've ordered the exact and thing for the past 2 months a t Dunkin and my food from today was def the worse.
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October 2019 by Thomas M.
Located near gate A28. Neither Google or Apple maps show there is a Dunkin in Terminal A but there is. I have no idea if the Terminal B location exists. Slowest service of any previous Dunkin I've ever been to. I waited 15 minutes to get a cup of coffee ( which was delicious). If you are in a hurry I would skip it. The line was not that long but still took a long time. They had 3 people working at 7 am.
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August 2019 by Sam A.
Terminal V. Worst service in the airport. Need to retrain the staff how to handle customers.
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July 2019 by Jody S.
Dunkin Donuts next to gate B27. To begin with, I am a fan of DD. This location however is a major disappointment. I visited it July24th and July 29th and while both were not ideal experiences the 29th was terrible. Placed order for a couple bagel sandwiches and two lattes at 7:24, got sandwiches about 7:30 (not too bad) and finally asked about drinks at 7:38, and received cold hot lattes at 7:43. They have no process towards filling orders and then just shout out what is ready instead of an order number so people grab whatever sounds close and go. Personally saw four instances while I stood there for almost twenty minutes. No wonder the line is a quarter of Starbucks.
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July 2019 by Dalexcia L.
They are dirty girls working there, talking about there baby fathers and carrying on with conversations while waiting customers have places to go. It had trash on the ground and they fixed my tea wrong. I seen the girl use her hands to put the teabag in and didn't take the paper out. Highly discussed
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June 2019 by Sandy O.
One star because the person was rude. Says open at 530. Waiting for 10 mins (540am) and finally said "Excuse me?" With their reply "20 minutes." So this person knew we were waiting and didn't have common sense to tell us open at 6am.
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May 2019 by David E.
I went up to order a medium Iced Cappucino. I meet resistance from the cashier Courtney i believe her name is. I stated I wanted said drink and she said "we don't serve that here". I stated that it was on your menu so why could I not order it. She them smacked her lips with an attitude and said WE DONT SERVE THAT. She then kept whispering things under her breath and tried to make light of it with her manager who let the behavior happen. As a General Manager myself I saw this as extremely inappropriate behavior and I will not be back! She then set the cup down on the counter as I was speaking with another guest about her flight and she said it tastes the same with an attitude. What a crock, lattes and cappuccinos are completely different.
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May 2019 by Yochabel U.
Right by terminal A28 right next to shake shack My coffee was perfect and they had my favorite donut in stock: blueberry cake. It's a Dunkin' Donuts in an airport so if you're expecting anything fancy or riveting clearly you are mistaken.
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April 2019 by Cloud W.
This Dunkin' Donuts is located next to gate A29. I like Dunkin' Donuts In General but this location is slooooow. They had 1 person doing checkout and also preparing food. Thankfully I had a bit of time so ended up being ok but I would keep an eye on the line
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March 2019 by Tuan N.
Let's start with service. It was great, pleasant, clear, and A-OK. I mistakenly picked up the wrong bag, and the staff stopped me and spoke in a very clear manner that was not rude or anything and got me the correct one and sent me on my way. I liked that. Oh, and everything was super fast. Coffee...not really sure what the crave is all about, but I didn't think the coffee was anything special. Finished the cup thinking I've had better. Food...I got the ham & egg on a muffin (yes, no cheese). It had a "smokey" flavor or scent to it. Not quite sure. Overall, not bad tasting, but again, I've had better. Good, friendly, and quick place to get a bite and drink when you're in a hurry.
