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April 2024 by Liyah Nicole
This location has horrible customer service. This morning I came in and ordered an iced coffee. I paid in cash, I didn’t realize I gave the cashier $50 instead of $5, so it hadn’t been 10 min I called and she confirmed it was $50. So I asked can I kindly reverse that the young lady stated she would let me speak to her manager ok no problem. While waiting to speak with the manager, either the young lady or manager rudely disconnected my call. Okay so no problem I return back to the store in person, I kindly requested the manager. The whole entire team decided to come up to the front as well for what reason I have no idea. The managers name was Kelly I believe, and she was extremely no greeting or anything. I kindly asked if I could reverse that and pay with my $5 and she told me no because the cashiers drawer would be short. On top of the rude customer service my coffee was not made the way how I requested. I asked for caramel and did not get it. I’ll be further handling this with cooperate. I will never return to this location.
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March 2024 by Kema Clark
Order and I’ve coffee with almond milk caramel & vanilla . Cold foam. The coffee was horrible . Taste like nothing and I had to trash it. Please train the younger staff on how to make a proper
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January 2024 by Daven Todd
Coffee was good but cup was covered in caramel flavoring. Munchkins were basically just bread without any icing.
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January 2024 by Charlie
Couldn't resist having some of that Large Dunkin' Coffee with 1x cream and 1x sugar!
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January 2024 by Gary Smith
Horrible customer service & very
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January 2024 by Martin Burrow
Perfect service, perfect drinks.
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December 2023 by Anita Irvin
Love this location ! The service is always perfect !
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December 2023 by Kev Lewis jr
Great and fast customer
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November 2023 by Tamara Weldon
This Dunkin’ was the best we’ve ever experienced! The gentleman that took our order, made our drinks and helped us was so kind, wish i would’ve caught his name. Thank you for making the experience beyond brag-worthy! We visited 11/09 around 815pm, if that helps determine who helped us. Please let him know his kindness made our day!
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November 2023 by Meghan F
This is one of the worst Dunkin’s around the Atlanta area. My husbands black iced coffee today tasted like bleach or chemicals. Wasted money. Find another location or just go to a local coffee shop.
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October 2023 by Kris Martinez
went thru drive threw ordered 50 munchkins @730 am I asked for chocolate glazed and powdered no powder asked for then cinnamon no cinnamon asked for all chocolate glazed cause my kid is allergic to blue berry and when I got home opened my box and I found chocolate and blueberry tried calling they didn't answer had to get rid of the box .. very disappointed this is not the first time they seem to give u whatever they want and not what u want won't go back .. neither should anyone else till they learn to check orders or at least care
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October 2023 by Jamie Hux
Coffee is always fresh and hot but it’s the customer service that keeps me coming back 3 days a week. The manager and staff are amazing so friendly and warm. They always act excited to see me and appreciate my business but I leave knowing they appreciate me just as much.Love this wonderful staff
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October 2023 by Annabella Collins
Took 20 minutes to get a plain coffee and 6 donuts for a mobile order that was placed well before I got there. I had to leave without the coffee so I wouldn’t be outrageously late for work. No communication, no customer service, no more of my business.
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October 2023 by Tess Aubry
this dunkin is usually bad but today there was a FLY in my bagel. please do yourself a favor and don’t go
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October 2023 by Hillary West
My favorite Dunkin’ Donuts. My iced latte is always right. The other locations usually forget to stir it which makes it taste bitter.
