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January 2024 by erin davis
Amazing experience! I’ve been storing for 4 months with no issues. The storage facility is large, clean, and well equipped for whatever you may need, and the store manager Renita is fantastic.
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December 2023 by Syree B
Rented an extra space storage online. It was convenient and easy. When I arrived everything was just as the online booking stated. Upon arrival Renita was present and very friendly. She was helpful & assisted with all my needs. Renita is definitely a great look for the face of the extra storage. I’d definitely recommend this location & business as a whole to several others in need of a space.
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December 2023 by Jessica Weems
After searching online for a reputable storage facility I came across excellent reviews about Extra Space and Ms. Renita. I live out of state so finding a place that I feel I can trust is important to me. After speaking directly with Ms. Renita I am confident I made the right decision. I called on a Friday and she told me she would call me back the next week when a unit was available. She kept her word and called me Monday morning to confirm availability. I was able to take care of everything over the phone which made the process easier for me as well. I appreciate all of the help I received from Ms. Renita and feel confident that my belongings are in safe hands.
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December 2023 by National Street Teams
Renita was amazing! So helpful and accommodating, I am a business that has been storing with Extra Space for over a decade and this was one of my best experiences!
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November 2023 by K WIGGINS
I had an informatively courteous and competent conversation with Extra Space Manager Renita at the 924 Northside Dr location. She was knowledgeable and professional, and she offered the clarity I needed to make an informed storage choice. I highly recommend this location. She will direct you to sister locations if you storage needs can't be met there at the time of your visit.
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November 2023 by Patricia Thornton
They steal out of your unit - if you must store here double lock. All of my business papers a couple TV (s) and another small piece of stereo equipment is what I have missed so far. I will file a police report tomorrow. They cost me a LifeLock membership. I wonder if that's covered by their insurance? Also, can anyone tell me how to go about having this investigated and having the cameras rolled back? They've got quite a little enterprise going. I moved to this location from a rat infected storage facility and had only been at this location (Extra Space) four months I HAVE BEEN PAYING STORAGE ON THESE THINGS SINCE 2013 at a Public Storage in Forest Park!!!!!!!
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November 2023 by Chad Proctor
Ranita Atkins was thoroughly the best at explaining the process of moving in to a unit. She was specific and knowledgeable on what my goods will fit into. She took her time and ingratiated with a positive attitude throughout our time from start to finish. It’s rare for people to embrace their jobs and have awesome, genuine energy. This is my first storage unit and I am overly pleased from how she represented your company.Trevor Proctor
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November 2023 by Thomas Johnson
Renita was exceptionally helpful in us setting up a storage unit that would fit our needs. She was incredibly hospitable making us feel like we were joining her store’s family. I truly value the experience that I had at Extra Space Storage and would highly recommend this location to anyone that is looking for a place to store their belongings as she made sure we were aware of everything that was placed on us when we entered into that agreement.
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November 2023 by PUSH 365 Event Group LLC
Ms. Rita and Mr. Kenneth are AMAZING!!!! Their customer service is always superb. The facility is always immaculate. I’ve had a few storage units before and this location is by far the BEST!I will definitely recommend this location to family and friends that are in need.Signed,Tanya Bennett
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November 2023 by Charles Rogers
These people that work here are so amazing. I love talking to them. Most places leave me with anxiety attacks but not extra space staff. I leave with a smile on my face and great satisfaction. Thank you
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November 2023 by Lala Williams
This is my 2nd time renting here. Renita helped me both times & let me tell you, as long as she is there you experience will go very smooth! She’s sweet & has clear communication. She gets the job done promptly & answers any questions you may have willingly. Thank you Renita. I appreciate you!
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September 2023 by quwarmie brown
Renita was very helpful in finding a storage unit that would fit my needs. Packing/moving can be a stressful time, Renita made the process seamless; she provides exceptional service!
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September 2023 by Kimberly
With this being my first time renting a storage unit, Renita was exceptionally helpful with finding a storage unit that would fit my needs through this entire process. She was extremely hospitable and ensured I had a smooth, seamless experience. I truly value the experience that I had at Extra Space Storage and would highly recommend this location to anyone that is looking for a place to store their items. 10/10 experience ?!!
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September 2023 by Kimmie Kay
Excellent customer service at this location. Renita and Mark are always a great help! Even the location Manager is amazing and she’s kind too. Clean location!
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September 2023 by Shaquan Rowe
Renita assisted me with getting my lease signed and acquiring my unit. Even though it was about 10 minutes to closing she still took her time directing me to my unit, showing me how my my lock worked and answered all my questions with patience.
