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December 2023 by Khalil Williams
When I first walked in, I was greeted by the warm smile of Taylor and Brian! Taylor was extremely helpful even when I wanted to change storage units. She took the time to show me multiple available units and thoroughly walked me through the process.Their customer service is TOP TIER!!! They are amazing and I highly recommend this location.
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December 2023 by Brandee Brown
Excellent Excellent Excellent customer care. Taylor and Natasha were amazing. Thank you for making this experience seamless.
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December 2023 by Nelija Amour
OMG, Taylor and Brian were absolutely phenomenal. I had to question where I was because of the customer service was that good. The facility was extremely clean and even smelled good. If you need a storage facility come here. The place is practically new and you get great service. A rarity in ATLANTA!!!!
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December 2023 by Shavonda Matthews
Taylor & Natasha were polite and helpful. The site was extremely clean and the customers that were out seem to have great things to say about the level of customer service they have received.
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December 2023 by Marcus Bleckley
The cleanest storage facility I have ever used. Management was friendly and willing to answer questions. Parking and building entry were always accessible, and I could always find a cart to move my belongings. Top notch! I would highly recommend it!
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December 2023 by Delmar Bennett
Taylor provided exceptional service during my recent visit. Her warm and welcoming demeanor immediately put me at ease, and she demonstrated an impressive knowledge of the facility and its services. Taylor's professionalism and attention to detail made the rental process seamless, and her genuine commitment to ensuring customer satisfaction was evident throughout our interaction. I highly recommend this self storage facility, largely due to the outstanding service provided by Taylor. She is a true asset to the team and exemplifies the highest standards of customer care.
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December 2023 by Lindsay Howard
Taylor, the Manager, made the selection process extremely easy and made me feel comfortable with the options. She put my mind at ease allowing me to be confident with the unit I selected. Taylor was very proficient and knowledgeable of the various sizes, prices, locations and accessibility of the units and presented the options through a tour of the facility. The units and facility is extremely clean, and are truly climate controlled which is exactly what I was looking for. I feel good about storing my items at this location and trust Taylor and her Assistant Manager are taking great care of the facility.
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October 2023 by Linds
Everyone here was amazing! Customer service and quality was 10/10. Definitely one of the best experiences with storage I’ve had (this is the third storage place I’ve used)! Highly recommend. Area is safe, premises is clean, and staff is always pleasant & helpful.
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October 2023 by Doyin O (Doyin)
Public storage seems like such a sheisty business and coming up here this evening to get a unit, I had that mindset.But Taylor and Andre dispelled all my fears. I've not gotten attentive and polite service like this in so long. They were friendly and polite and I ran in 3 mins before their listed close time because I was coming from my job across town. They still took their time to attend to me and walk me through everything. Feels less like service for a storage and more like a fancy hotel.The reviews don't lie. Way happy to store my stuff here
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September 2023 by S parkle
Taylor went above and beyond to answer my 48,290 questions. She was patient, kind, and informative. I appreciate her ability to keep it real and be professional at the same time.This was the 2nd storage unit I looked at and I'm so glad I made the purchase. The facility is less than 2 years old, very clean, cool and climate controlled, and the staff overall are warm and helpful.
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September 2023 by B P
BE AWARE THAT YOUR RENT WILL INCREASE DRAMATICALLY!!Extra Space has increased my monthly rent on my storage unit from an introductory price of $230 to $370 in just 9 months. A 63% increase. Your rent is not locked in and they will increase it almost every month. Such as lousy way to do business.
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September 2023 by Sweetbay Cabin
Clean facility because it is new. However, beware, once you move your stuff in under their gimmicky bait and switch introductory online rate, the rate will drastically increase every 3 months. After 9 months, my rate has increased 50% even though they are currently advertising the same size unit (and have many available) for 50 % less than my new rate increase.
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September 2023 by Rafael Malaret
Had a great experience here. The units and whole building is is very clean and well maintained. Taylor and Natasha were very welcoming and super helpful through the whole process!
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September 2023 by Maj Bakor
great customer service and storage space. AC controlled, spacious units, working elevator, and areas for unloading. i wish they had more carts to go around but everyone that rents and are moving are super friendly and we hand it off to each other once we’re done. cancellation was quick and got to keep the lock and key. recommend if you need to store anything or are moving. also nearby a target and some staple fast food places. i got a smaller unit that fit my one bedroom items.
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September 2023 by Uncle18Bob
Moved in quickly, office workers were incredibly helpful, all elevators in working condition, temperature is great, and everything is so clean! They also have so many access points for loading/unloading. Their website is straightforward and they have worked with us both on short notice and in a planned way. This is the second Extra Space Storage location we have worked with and we love this company! Very happy with our choice every single time!
