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January 2024 by Danielle S.
The service was absolutely amazing. The employees were a great help and the facility was very well put together.
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May 2023 by Kristen B.
The best location to get things printed in Atlanta/Sandy Springs/Dunwoody!I regularly have large print orders and I have previously tried other printing businesses in the area and was so glad when I found this FedEx location. Other places don't always get it done as quickly and one place I tried, just told me they don't even do print orders, after I came to pickup the order that was confirmed online. So I ended up trying this location thanks to Canva!I was getting postcards printed through Canva, and they offered free pickup from this spot. I chose that and despite the 1-3 day wait time, every single time I order, they print them immediately! Definitely can't always depend on immediate printing, in case they get a large order but so far I have ordered basically weekly from here and ALWAYS gotten my order within a few hours. They are amazing! The staff is always so helpful and nice. I usually speak to 1 of 3 of the same people and every one of them are awesome. They grab the order and show me and im out within 1 minute! HIGHLY recommend this location if you need anything printed! They are helpful, quick and the prints are always quality! Such a reliable location, I will forever get my prints done here!
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October 2022 by Sam F.
Had some prints to make that required assistance. Akeem the manager was very helpful and efficient. Excellent customer service. Thanks again
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June 2022 by Ashley C.
Generally great service but I'd recommend a make a separate register/pick section for pre-orders. I end up waiting a long time when it should be a quick in-out process- that's why I pre-ordered!End up getting stuck behind people that aren't prepared/don't know what they want. Nothing wrong with that, just inefficient.
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January 2022 by Cloud W.
I came to this fedex location after stopping at the one at Walgreens further down on Roswell road. This one is a full service fedex location and they took care of things really quickly. There was no wait and the associate was pretty friendly. The one at Walgreens was a different story!!! Had a good overall experience here
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January 2022 by Kai D.
Needed to print documents off my email. I came in a hour before closing. Not too many people inside. The staff was friendly and patient when my fedex card had expired. Apparently, there is an expiration date on fedex cards so I had to get my money sent to the new card to use. After all that, it was smooth sailing! At the kiosk, make sure to send it twice or you going to be standing there like I was waiting for the code. Wi-Fi is available and masks are enforced.
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March 2021 by Ryan B.
Elliott is an amazing Fedex Associate. I ship often through my company and have been to most fedex stores in metro Atlanta and Elliott is one of the best I've interacted with. Very helpful, attentive and great customer service.
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February 2021 by A D.
I should have known better when using FEDEX but my shipment has been in limbo for 7 days for an OVERNIGHT SERVICE from this store so I walk in to ask about where it is only to be asked to call FEDEX customer service "We only take da packages" was what I was told ..........so I "take da packages" now to UPS.
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January 2021 by Frankye J.
The FedEx office here is clean neat and very friendly I was in and out in no time flat even though I had to buy a card. Get I a little clearance shopping and print out documents!
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October 2019 by Nice Customer G.
Not this location! Woman employee in Fed Ex shirt was mean spirited and condescending when I tried to place a copy order. I asked for my materials to be returned so I could do business with another company. As I walked out, a man said he had been treated so rudely by same woman. I walked back inside to see the rude employee's name. She was in front of a Fed Ex customer and being loud and dismissive with him. What's up with this? She is paid to be a customer facing employee but her chip on her shoulder chases away business. From the other reviews, seems this woman has a long record of being abusive to customers.
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June 2019 by Peter T.
Terrible Service, I was standing in line to pick up a package and there was another gentleman in line behind me and the FedEx Lady took my sticker the was left on my front door of my house as well as my drivers license and then started to help the guy behind me as she made me stand there till she took care of him, which did not go quickly. She had some issues with scanning his package. Then after he was taken care of she stated on me. I asked her why he was helped before me and she stated in a rude fashion that he was just dropping off a package. I stated to her that, I am only picking up an over night envelope package. I told her that was bad customer service and then she refused to process the envelope and the other employee he had to take care of me. This female employee that was working at 6:45pm on 6/13/19 needs to find a job that does not involve customer service.
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March 2019 by Travis J.
Horrible customer service. Use UPS around the corner in Kroger shopping plaza. Much better service
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February 2019 by Meredith L.
Worst customer service I've seen in a long time!! Literally stood at the counter for 5 mins and no one said anything to me. I had to say "excuse me" to a woman in the back and she didn't even look up at me. The woman toward the front finally spoke was didn't help me in any way. I had to tape up my package and just leave it on the counter. Fingers crossed it actually gets shipped!! Try another location if possible!