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August 2025 by Ixchel “Tari” Odier
Came here yesterday for a basic print job since I was in the area. The guy who assisted me got everything done quickly and even told me not to worry about the fee!
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June 2025 by Terrance Shelton
I was just in the store and the clerk left me at the counter like I was invisible but made sure she assisted the lady that came in after me. Hire employees that don’t discriminate on people who support the business.
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April 2025 by Ali Hassanein
When I attempted to print some documents, the store made a mistake and charged me three times. I spoke with the manager, who assured me that the extra transactions would automatically disappear from my bank account. However, they did not. I had to return to the store, wasting more of my time, only for the manager to tell me again that she would contact customer service. Instead, she simply placed me on hold without connecting me to an actual representative.
Frustrated, I contacted the corporate office to file a complaint. They directed me to call the revenue department. However, when I tried to do so, I learned that speaking to a human representative required having an account number with them — which I did not have.
Overall, this was a very poor experience, marked by miscommunication, inconvenience, and a complete lack of proper customer service. I am extremely frustrated with how the situation was handled.
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April 2025 by Aeric “FilmScribe” Adams
Dave Chappelle did an episode called Popcopy, on a fictional print store. The frustration the customers felt is how i felt today. Maybe this job is as frustrating as the post office. But, if the business makes a mistake why should the customer feel more frustrated when coming back in to correct a mistake this store made? Condescending attitude. I felt talked down to and that the representative was unwilling to understand me. I was told if there is a mix up again it wont be their fault.
The mistake was: double sided, 3 hole punched, dated copies were upsidedown, backwards, different dated pages were added to other different dated upside down pages.... Most were right...so i needed these 25 redone.
Also, Loud annoying beeping sound on computer.
Front door has wrong times listed for hours next to correct hours. Can be confusing.
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February 2025 by Janet Speer
I find the employees here to always be competent and helpful. J’Nelle went over and above to help me on a day I really needed someone to be nice! Thank you!
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February 2025 by Mona Mahboobi
Jnelle provided an excellent service. We came last minute and very patiently she helped us with our project. She is a great example for all FedEx employees.
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February 2025 by DBoonful
This place is really great for self service printing. Hours are better than most locations too.
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February 2025 by Harmoniah Carter
J’Nelle provided terribly slow service and lack efficiency. Thankfully John stepped in to assist me so I could get my quick and simple drop off transaction complete.
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January 2025 by t g
Terrible customer service. There is always a wait of 30 minutes or more. If someone calls on the phone they help that person and make the people in store wait. Typically only 1 person working.
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January 2025 by Will Lozier
Xavier was incredibly helpful and took care of a shipment in about 1 min., doing the packing of said item himself after I purchased the box from FedEx!! Top Notch All Around!!! Will be back!
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January 2025 by Kenny Duong
Xavier Tanner is a great employee here at FedEx at this location, went above and beyond for me each time and save at least 20 mins each time in and out
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December 2024 by Emmanuel Taati
John went above and beyond to accommodate our print needs, despite the fact that they were pretty busy and understaffed on Christmas Eve. Great staff
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November 2024 by Shonda Bell
One person working on a busy Saturday afternoon! Long line, long wait ! Let’s do better management.
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October 2024 by Gallon Reed
This is the only Fed-Ex location in Tucker. I have been coming for several years. Each experience has been pleasant! Xavier is simply amazing. He handled everything for me and I was free of worries! Needed box and label for shoes. And he was like, “I got everything taken care for you Mrs. Reed.” Splendid customer service.
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October 2024 by Danny Grady
Ready to go at 12pm on Sunday, fast service!
