-
November 2023 by ginger mcveigh
We are 4 weeks into trying to close a HELOC loan. It’s all smoke and mirrors. Our representative is arrogant yet can’t give basic information. What a disappointing experience. We have used their mortgage services with great success however.UPDATE. After 2 months we closed. So much misinformation and people with no knowledge it is shocking
-
April 2023 by Tarah Dupoux
A great experience going to the dentist there's not an actual bank there
-
August 2022 by Al Scott
Great account for investment
-
June 2022 by Reinaldo Gonzalez
Great bank I love it. Thanks much for all.
-
April 2022 by Tiffany Zimmerman
Love this bank!!
-
March 2022 by Nicole L.
They suck!!!! They are absolute @$$holes! Unfortunately we used them to get a home mortgage. We had a match for a better rate but we were close to close so kind of Stu k, they could have gotten the rate and they didn't. I am pissed. Don't use them. They are rotten!
-
February 2022 by Sole Walker
I had trouble parking on 1/28/22 just like several others due to their machine being down and was penalized and charged extra for being forced to use the “lost ticket” function. The person who answered the call from the exit gate was rude and not helpful. How was I overcharged for your faulty machine not giving out tickets!!!?
-
October 2020 by Matthew Bobo
Absolutely terrible mortgage company. Took my mortgage out with Fidelity before being bought by Ameris. For 7 months I have been trying to get a refund out of my escrow with no luck. I have called been transferred to supervisors whose voicemails are full... sent certified mail.. emailed and sent messages through my online account still without answers or talking to them. Over 2k is owed out of my escrow due to them not being able to do simple math. Also short changed my home owners insurance by $1.31 how do you even do that? Terrible customer service and very rude.
-
July 2020 by Ginette O.
Hey! You're called Ameris now! Lol! Love that you're right across the street from my j-o-b. I didn't realize you had a bank in there! I just thought you were the corporate headquarters that couldn't help me deposit this Girl Scout cookie money! Took a chance and moseyed on over during lunchie. Touch down! Close parking for us, bank patrons! In and out like that! (snapping figures emoji) hmmmm.... makes me wonder if other folks don't know you got a bank in there. Marketing opportunity!!! I'll bill you.
-
January 2020 by George Stuart
I was a little concerned with the take over from Fidelity, but so far things are still good. It is the same great staff and service is still the best of any bank I have ever used.
-
December 2019 by Andrew Greenberg
I have been with Fidelity for more than a decade, and have multiple business and personal accounts here. I used to rate them a 5, but since Ameris took over, a one is too high for the complete failure Ameris is. AVOID AT ALL COSTS!!! The glowing ratings you see here are from before the Ameris takeover
-
October 2019 by Mike Carter
Actually, Mike wasn't there. I was, and Mike is my husband.
-
September 2019 by Pamela Chawkin
Gino at Fidelity Bank in Buckhead is always on top of things and works hard to make my banking experience as hassle-free for his customers and I greatly appreciate the personal touch. He is a major reason I keep accounts at his bank and location.
-
June 2019 by A B
I have been in business in Atlanta for over 40 years. I have banked with numerous financial institutions but I have never had a more positive banking experience than with Fidelity Bank and specifically the Buckhead branch. Personalized and professional service and the best “can do†attitude in the banking business. It just does not get any better.
-
May 2019 by Patrick Henry
Fast, friendly service.
