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November 2023 by Bhavin Patel
Worst branch and worst customer service
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September 2023 by Tailai Plemons
i went to two different branch trying to send my direct deposit to them since they mailed me a coupon. first one, the branch manager yelled me by raising her voice, open her eyes widely and talked one word by word as if i don't understand the language, trying to intimidate me so i had to wait while she was all nice and sweet to someone she knew. The second one, which is this one, branch manager refused to open an account for me as he is busy with operational stuff and i need to come back. while the bank is completely empty. How those branch really function while treating those customers who is trying to bring money into? They obsoletely does not care if their bank have new customers or not, its all about their convenience. i see so many bad reviews about different branch for this bank. No wonder.
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June 2023 by Meandra McCann
The bank is ok inside. But calling customer service is a JOKE! They constantly lock your account without calling you, hold transactions. They have left me stranded twice just by logging in on my phone instead of the computer. When I called they basically asked why was I getting (payroll) deposits every week. They claim this is why they locked my account. I explained I got paid every week they didn’t care. Still suspended my account for 24 hrs even after I explained I’m a travel nurse. I decided to close the account because I didn’t feel safe or that my money was safe with them.
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May 2023 by Jayson Spencer
Excellent, professional, friendly service from Yonoris. Wonderful experience and I will absolutely be switching to Fifth Third because of this sweet lady!
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May 2023 by EraNex97
Love this bank
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February 2023 by Thomas Lee
I recently opened an account this morning 1/28/23 and their representatives were extremely helpful in explaining how to use and make transactions through this site. I was very impressed with their customers service team and would recommend this bank for anybody who is looking for a company who has your best interest.Thank you Tasha!
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November 2022 by CraZy Soda
These people are awesome.
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November 2022 by Justin Bryant
It is 9:07 AM on Monday Aug 29 and the bank is not open. It’s three people out here waiting. Now I have to drive across town to another bank hoping it’s open on time.
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November 2022 by Georgia Perinatal
The manager was incredibly rude to me when I went inside to prepare deposits because I used "his" copy machine. He was talking very loudly at me in front of everyone for making copies without his permission. If you don't want your customers to use your copy machine, don't put it by the front door and put a sign up that it is not for public use. Trust me, I will never go back to this location although Lindberg was definitely a step down from here.
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November 2020 by Dileep Gunda
Very Nice and HelpfulNew Branch is Amazing
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November 2020 by Maria Ortiz
The design of this branch is modern and offers the client a relaxed space to develop a relationship with financial professionals. The staff was extremely helpful and friendly.
