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January 2024 by Jill Garroway
Scheduling online was simple. Tony (staff) was friendly and helpful, and I’m happy with the services performed (inspection, oil change, battery replaced, brake pads & rotors replaced). Would go here again and honestly can’t believe I haven’t been here before, because it’s in a very convenient location.
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January 2024 by Jennifer Glasgow
Reggie helped me out when I was having trouble getting my tires aired up. I will for sure be back when I need new tires.
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January 2024 by Chef Don A. Bailey
Get with Reggie & he will get you right!!!! Trust me, service was great and in&out.
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January 2024 by reza pakdaman
I took my car for wipers that stop working. I knew it that the wiper motor was fine since I could hear its noise when operating. It took 2 hours for them to diagnose and they gave me a quote that the wiper motor is bad and needs replacement. After accepting the quote, they finished the work in 3 hours. When I picked up the car, I asked which brand they installed, and they told me that the wiper motor was fine and the arm connecting it to the wiper blades was broken. They charged me the same price again saying that they didn’t know how to fix so it took them some times to figure it out and they charged for the labor work which they didn’t know and the price they charged was higher than what dealers asked for.
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January 2024 by natan
I’m 22 and not very knowledgeable about cars. The front right tire of my car was making strange noises, so I went into this location and said that the front axle felt a little “sluggish” and if they could check it out (I also asked for an oil change). Next thing I know, I was paying for an alignment (which the final invoice claimed I asked for; which is untrue - I merely suggested in my naivety that an alignment may be needed and that is like for them to check). I was also charged for the wrong tires due to a “misunderstanding” but the worker could’ve been more clear about the fact that I was being charged for higher-end tires. I’m rating 3 stars because they at least refunded me for the difference in tires. In other words, don’t come here if you’re not too knowledgeable about cars, like me.
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January 2024 by Mar Fa
reggie was amazing! He took time to explain to me everything He found wrong With my vehicle. He even showed me just so I understood fully. he was awesome definitely coming again.
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January 2024 by Joshua harrell
Even tho the initial wait to see Norma when I walked through the door took a minute because she was the only one servicing people, the overall experience was still great. Norma was nice, fun and informative about what was going on throughout my service. And the service took about 2hrs which is what I expected.
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December 2023 by Dianah
Commented about how my engine light came on, once I received my car back from this location. They only offered to charge me $100-200 for a diagnostic. My car didn’t come to the appointment with an engine light, so what happened? After I left my review 2 months ago, Firestone replied to it saying email them and THEY DIDNT REPLY TO MY EMAIL. What is the point of leaving a review if you guys don’t take action?
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December 2023 by Sri Harsha Polisetty
I dont recommend this place at all. Came for wheel alignment, after alignment the steering wheel is not straight. Car goes straight but the steering wheel is tilted towards left. Such a basic thing they missed.
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December 2023 by Chris Nolan-Ingham
Stay away from this place. They will try to pull a fast one on pricing if they think you don't know any better. Quoted me $460 for a oil pan replacement/installation. I laughed and ended the call. I was able the purchase the OEM parts for $42, and installed it in under an hour, with no mechanical experience at all. So apparently, Firestone believes their labor to be worth a MINIMUM of $400 an hour, as I am sure they have access to the parts at a lower than retail price.This place is a joke. Beware.Side note: When I called later to confront them about the attempted highway robbery, the gentleman whom answered the phone and explained the pricing was polite and patient with me. So, credit to him for being better than his employer.
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November 2023 by Roger Ramstack
Incompetent work resulting in a repeat failure. No road testing to validate repair. Vehicle died after working on it, putting the driver at risk. Lost a bolt that secures a sensor from air leaks. Broke out the screw retainer on top of it. The excuses for failing are endless.Go anywhere else for serious trouble -shooting and repair. Maybe they can fill tires with the correct air pressure.
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November 2023 by Nic Root
I’ve brought a couple cars here over the last 4 years. They are so honest that at times I walk out paying hundreds less than I expect because they don’t crush you with add ons or replace things that don’t need replacing!
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November 2023 by Connie Knight
I took my car to Chamblee 2 times to service my ac. 700.00 later still not fixed. I went to tony Barbara perimeter center and WOW he did an awesome job helping me. He made up for my horrible experience at the other center. My car was fixed while I waited. I will continue to drive from Fayetteville ga to perimeter center for ALL my car repairs. Tony you blessed me beyond words and I will be back for my services.
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November 2023 by Jason
Please do not do business with these people. Dropped my car off 3 days ago and told me it should be a day or 2. Quoted me 340 yesterday and tried to make me pay for more things I didn't need. Called me today and told me my car was done, so I ubered over there and when I came(and I took time off of work) they said it wasn't actually done and it would be another 2 hours. They apologized and said they would give me $30 off for my uber rides. Get there today and my bill is $391. I don't recommend this place at all and 1 star is too high. The lady was nice but other than that I would rather have my nails removed than to ever deal with these guys again.
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October 2023 by Joy H.
If I could give a minus 10 review I would. The guys at Perimeter Atlanta are either incompetent or crooks. Sent in appointment request for oil and filter change. Came out with a bill for services I did not request. The oil change wasn't done thus my car was smoking under the hood when I arrived home today. Had a mechanic check it out and was told that there was no way the oil was changed on 7/23/23. Filter wasn't changed either. Now am questioning the alignment they did which I didn't request. When I called them they tried to put it back on me. Really? Never will I ever use them again and going to news media for help.
