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November 2024 by Natalie Bonner
The associate was very kind in helping me complete my return
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October 2024 by Dominique Ritchie
Came here to do a shein return. The store is listed on the shein website. Drove 30 min for nothing. They stated they do not accept shein returns. Something tells me they are lying because why would they be listed if they dont.
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September 2024 by Chez D.
HORRIBLE CUSTOMER SERVICE. The reviews are 100% accurate. In comparison to other locations, the customer service is the worse I’ve experienced. Outside of the door greeter, it doesn’t appear that anyone that works there likes their job. I would much rather drive an extra 5+ miles to Lenox or Perimeter before dealing with people who clearly hate their jobs and working with the public. It seems like bare-minimum energy is the climate at this location.
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August 2024 by cherry publicity
I LOVE FOREVER 21 clothes fits me well and affordable. but this forever 21 store in atlantic station has poor customer service and disorganized stuff.
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July 2024 by Alex Siegel
THEY DO NOT TAKE SHEIN RETURNS HERE.
Despite having a sign on the window that said they do, Shein's website also stating that they do, and the Lenox F21 location stating that they are supposed to. Don't waste your time going here if that's your purpose.
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July 2024 by Mia Vasser
There’s a big sign in the window that says they accept SHEIN returns and they don’t. The sales associate was rude in her customer service and didn’t acknowledge any type of consideration for the misleading sign in the window. She ignored me at first when I asked about the sign then finally she said corporate makes them keep it there. The customer service here is obnoxious. Just go to Lenox.
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July 2024 by cora carlisle
young representative lied about the SHEIN service being down and said it was down for about two weeks for this to be a professional establishment. No system should be down for two weeks without the manager fixing it. It’s just a poor excuse for people who don’t want to do their job, why don’t you report it and get it fixed because the systems don’t take long to get fixed it was just said the manager still working on it as a poor excuse in this location already does not get great business due to location return customers when advertising that service
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April 2024 by Selena Ensley
The absolute worst customer service ever
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February 2024 by Domini Salley
The store is understaff. Arrived at 5:40pm and they closed off customers from going upstairs. That’s completely unacceptable, if thats the case close the store an hour early if you want staff to leave in a timely manner because you cant recover the store to your likings.
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February 2024 by Cassandra
Didn't have a big selection of plus size, and what was there wasn't good selections. Other than that, the store did have some nice clothes
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January 2024 by Nia Edwards
The selection was not really there for items I was looking for (mostly women's denim) 32/34 inseam, however they had a really good sale/ clearance section, a nice variety of intimate apparel and the customer service I received was far better than the one at the Lennox location. I'll most likely stick with this one for our needs. *Shopping for 14 yr old/ self.
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January 2024 by Gabby Fabiano
They only have one person at the register and another to do pick orders and the line to check out is half way to the door. For Dec 23rd you’d think they would have more people at the registers.
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January 2024 by Elizabeth Turner
Great service
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January 2024 by Elizabeth Corbin
Great service
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December 2023 by Naomi Makesa
Poor customer service
