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October 2023 by Nat S.
Went to cash a check per the request of the GA rep on the phone so I could receive all of my funds. I was treated like a criminal, the manager didn’t even say hello but decided “he didn’t feel comfortable cashing a check”. I’ve been a member of this bank longer than he’s even worked there. Mind you the check was from my job & it wasn’t my first time cashing my work check. I frequent the bank all of the time to cash my check, this one just had a little more on it. He didn’t apologize or explain why. It was offensive & disrespectful.I also Recently had some fraudulent charges on my account so my bank card had to be cancelled—the rep on the phone told me to go to any branch & I can get a new card. I emphasized ANY branch & they reconfirmed that, that was correct. Walked into this branch & of course they can’t do it. It’s just useless at this point. I’m upset I just signed up for direct deposit because I’m ready to get a new bank. It doesn’t serve any purpose for me outside of having my money somewhere & any bank can do that. I get more headaches then resolutions & Ive been with this bank since I was a teenager.
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January 2020 by Katie Khan
Ft mcpherson credit union has outstanding customer service, family oriented. Makes you feel welcome. Nothing but excellence!
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January 2017 by Rita Lovett
Doing business with this FMCU credit union has been SUPERB in every area of banking services to DATE!! Before my husband retired from the ARMY, we enjoyed all the benefits of membership and now that we are extremely glad that we still cherish our membership and adore all of the employees who are very efficient, courteous and SMART! Thanks again! Hoping the best for you in 2017!
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December 2016 by Laverne Gray
Straight to the point
