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November 2023 by LaShanda Forever
I was referred by Hope Atlanta. This is an amazing organization. For a vet like me and survivor of DV. The staff was very professional from picking out furniture all the way to the delivery. The items I chose where a great start to an empty home. I am extremely grateful for the brand new mattress we were given. I did read the reviews before. I just figured life is what you make of it. And when you have nothing every little thing counts. All that they offer whether new or old where in Excellent condition. Once again thank you so much.
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August 2023 by Ankit Kaul
I dropped off my used mattress here. The kind gentleman helping me mentioned if the mattress is in usable state, they offer it to other fellow patrons. If not usable, they send it to a recycle facility and get paid a small amount ($2). They do great work for society. Please consider donating to them anyway you can.Thank you for the great work you do, you guys are amazing! Keep up the good work and all the strength to you!
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July 2023 by Lisa Macy
Great organization doing really good work in the community + offering we'll run volunteer opportunities
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May 2023 by Cynthia O'Neal
I'm so glad that Saint Vincent DePaul of Decatur Ga. referred me here for furniture for low income families. This was truly a blessing for me and my son!
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April 2023 by Art Taylor
I picked up some useful and needed pieces of furniture!
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April 2023 by Shelley Foster
I like this place but there's no bus that goes to Murphy Ave you have to walk from the West End station
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March 2023 by Davon Johnson
The company moved some stuff for my upstairs neighbor and they hit my car with furniture and I’ve been trying to talk with them but I’ve been blocked on phone and now it’s getting where they saying they didn’t do it but I recommend not doing any business with them straight liers
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February 2023 by Sheila Ferguson
This experience was horrible!!! WROST the first time?? to long a story to tell but it was their fault and I got a second chance. This time made my appointment on time as always, picked out the items with Ms. B tagged all items she carefully went over everything with me, I even took photos of the items to make sure delivery wud be a breeze. NOT!!! Did not bring the dinning table nor the matching bar stool!!!! However I do appreciate the items but their customer service SUCKS!!!!!! This is only temporary!!!! Never again!!!!!
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February 2023 by Meredith Renfroe
I arranged to have a queen bed frame in great condition picked up, and they refused it. They stated that it was too large and too “complicated”. It is four pieces (head board, foot board, and two side ride) and is put together by screws, similar to all other bed frames. Very unhappy that I paid $25 and the only donation they would accept is the mattress.
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January 2023 by Brianna Howard
Do not schedule a pick up for a donation with this organization. They will take your money but will not follow up with you about a pick up date and they don’t answer their phones.
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December 2022 by Ouita Vartuli
I got good furniture from furniture Bank they were friendly and kind
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December 2022 by Nimat Cobb
I have been waiting on the email for four days already paid no answer at the phone I've been calling for hours
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August 2022 by Brittany Smith
I decided to go with this furniture bank thinking it would be a smooth and easy process. I filled out the online form. I received a email to confirm the day and I did. But I have called so many times trying to get in touch with someone to confirm that someone will be here definitely on that day because I am moving . I can't get anyone to answer my calls or return my calls. I've left voice-mails and Noone has reached out. I've decided to just go with another company at this point. ??♀️
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August 2022 by Mademoiselle CJ
Love this place! Met the new director! She was good to my clients! I blessed her with a bracelet!! Post it friend!! LucyLipz. Com
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February 2022 by Unique McNeil
Im giving 5 stars because its great what they are doing yet. The true 3 stars.. my Goodness the embellishments about choices and quality are unreal.
