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February 2024 by T
Fraudulent & scammers!!!! Zero stars is more accurate!!!! Never received any type of promo offers or product info from them until they sent me a $20 gift card as an “I miss you” gift. Took my hard earned money shipped my order to an address I’ve never put in my account info nor do I reside there. Contacted them the same day the order was placed with the correct shipping address I didn’t hear from them until over a week later refusing to update my shipping address nor give the refund I’ve requested. These counterfeit Christians who are actual hypocrite idiots will not get away with taking my money & when I’ve read the reviews of them ripping other people off & selling defective poor quality merchandise solidified with me the negative experience I’ve had with them.Never in life again I’ll shop with pathetic poor excuse of a company using the LORDs name in vain to make money ripping people off!!!! These negative reviews are real!!!! Don’t waste your time or money with this company!!!!
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January 2024 by Stormy
I have been a loyal customer to this shop for a year. Telling many people about the company and spreading its message. My last 2 orders never showed up an after many emails with no reply I will never buy or support them again. They sent me an email saying my order shipped yesterday and it was an order I received before Christmas,however it was not here either! Booo! On your customer service. Happy Rags is where it is at!
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January 2024 by Deborah Johnson
Hello,Order the Black Blessed Hoodie, I was charged $47.94, incorrectly, I entered my coupon for the $20 off, seen it applied, but then charged the total amount, please correct or refund the total amount.Thank you, long time customer.Their response from 1/8/24 when I sent the email, respond date from then 1/19/24God Is Dope (God Is Dope)Jan 19, 2024, 4:38 PM ESTHello,Thanks for contacting us! We appreciate your support. Unfortunately, our software does not allow us to adjust finalized purchases. Once your order has been confirmed, it’s not possible for you, or us, to change it once submitted. Please ensure all your information is accurate before submitting your order, including your discount code. I am unable to update/cancel your order. I apologize for any inconvenience that this update may have caused.Have a Blessed Day,God Is Dope.My response backThank you,That will be my last time ordering from this company, I am just getting a response from January 8th, 2024, I will Diffidently spread the word of how this was handled, I do have a huge following on my social media network, and as I am a Black Business Owner, I would not have taken this long to respond, this is why We as a hold have issues with supporting Us.I will also attached this response as well on my Network.Very Respectfully Unhappy Customer Service!!Next BBB
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January 2024 by Jessica Romero
Update from Original review from Last may (2023) Never heard back from company or received my correct order that I paid for, it is now Jan. 2024. TRUST THE MANY NEGATIVE REVIEWS! DO NOT WASTE YOUR MONEY!!I have been wanting apparel from this line for some time and saw online that they had a free shirt offer with any shirt purchase so I decided to finally make the purchase. I was so excited to receive this order because I had been wanting this for some time and because the free shirt I chose was a Mother's Day shirt. Before I received the order I received an email informing me about a printing issue they had with the Mother's Day shirts. The email said the printing mistake was not that noticeable and they made the decision to send it out anyway so that the shirts would be delivered by Mother's Day. No problem, I wasn't going to complain especially since it was the free shirt with my original purchase. The issue was I still didn't receive the shipment in time to wear the Mother's Day shirt and the original purchase shirt that I did pay for was the complete wrong size. I ordered a size Small and they sent me size Large(I even went back to check it wasn't a mistake I made). I sent them an email about the late/wrong size order but since then have only received Promotional emails to buy more products. I felt guilty to send them an email asking if they could fix the order and even more so to write a review because...well...It's a Christian company and I wanted to give them patience, however, I did pay for a shirt and I cant wear what I received because it is way too large/wrong. I am hopeful I will hear from them soon though! I'd still love to wear the shirt I originally paid for!
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January 2024 by It’s HER0712
Trash company I ordered all XL and got all size M and there’s no phone number to call only email address that nobody ever responds to. Don’t even waste your money! NEVER AGAIN and shirts shrink after first wash horrible quality
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December 2023 by Toxic L.
Trash company I ordered all XL and got all size M and there's no phone number to call only email address that nobody ever responds to. Don't even waste your money! NEVER AGAIN and the shirts shrink after one wash
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December 2023 by Ty
Provided me with the wrong size and there email response was all sales are final and they still haven’t responded back, I will not buy from them again.
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November 2023 by Zoë James
I have been a customer of God is dope for a while. Used to be very worried about every new release until I contacted them to let them know I never received my package and they told me oh well go through the delivery company. Also reaching out to actually talk to someone takes several months. But yeah if you have lost, stolen, or messed up merchandise from them don't expect your money back, and don't expect them to get in touch with you or do anything about it. They use God's name to sell.
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November 2023 by Catrina Stubbs
I finally received my shirts today 11/16, I must say that I am satisfied with them. I am a little leery about ordering with them again, they need to do better with their customer service.I ordered shirts on 09/29 and have not received them. They lack on customer service, do not respond to emails. I really wish my experience was better, will never order again. I now have to file a claim with my credit card company to b refunded. How can you still take orders when the ones placed have not been fulfilled?
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November 2023 by Carlos Scott
Their products are top notch, but the customer service SUCKS!! I’ve had several issues over the years and on e I had an order not arrive and show as “out for delivery” for 4 weeks. Since all customer service is via email the young lady who was replying back just kept telling me it was “out for delivery” and caught an attitude like I was stupid. I had to drive for over an hour and physically go to 3 of their locations (which took another hour) and a company exec called the carrier and verified that it had indeed been lost. And he personally processed my refund on the spot. Had I not lived any closer to Atlanta than I did at that time I would’ve just been out of the $200.I’ve had several smaller issues like missing items. And when you contact the customer service email they often just ignore you.If it wasn’t for the high quality of the products I would have given a 1 Star rating. They need to vet their customer disservice staff. Or post a phone number.
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November 2023 by ATLady
I ordered 10 items on 9/14 and still have not received my order or any updates. The confirmation email said 2-4 weeks to process and ship… it is now November 1st and I have not even received an update. I’ve emailed several times and tried to contact them through IG and the Shop app… they do not respond. I will be disputing the charge with my bank. If you aren’t going to handle business properly or be transparent when issues arise then maybe you should stop making/selling products that promote God. Taking money from people and not delivering products/services is theft. A little communication would go a long way if there was simply a delay, but be proactive about it! I will not be supporting this business again.Update: I finally received part of my order today, 11/8, and was issued a refund for the items they were unable to fulfill… however I still never received any responses to my emails from their “customer service” regarding whatever caused the delay, so this does not change my rating.
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November 2023 by Temaka Esters
I had to give a star to post but this company is a Gimmick!!! I ordered from them on October 2, 2023 and I still have NOT received my order. It may have only been $57, some change, and a free teem but I expected the product I ordered. I have emailed and emailed and have received no response. I try to support black owned but....Why is there no customer service number to reach anyone? I just want my money back!!!!
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November 2023 by Anaya Poole
This company is horrible. I have been waiting over a month to receive my package. No status change. No phone number and no emails returned. Had to call my bank to receive my money back. Do not order from them. As much as a fan I was towards this black owned business this is unacceptable. Never again. If I could give 0 stars I would.
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November 2023 by Quianna Young
I have purchased several shirts from them with no problem however the last purchase was for a free tee and an additional tee. The shirts never made it to me and when I checked it said my address didn't exist and they sent the order back. I reached out to them several times via email and never heard anything back. Thank goodness I always use PayPal when i purchase things online as I was able to get my money back by filing a claim through them. I will never purchase from God is Dope again
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October 2023 by Marie Rozier
I do not recommend purchasing anything from God is Dope. They did not want to replace a lost in the mail $12 Tshirt from a loyal customer. My emails were rejected after I requested them to stop emailing me stating that they miss me. Yes, I have sense unsubscribed from their emails. My response yesterday was received, read, and blocked/rejected. Customer service only communicates via email. I have sense switched to Same God New Me and I love their service!
