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February 2024 by Shantelle Whitehead
I am extremely pissed. Walked into this location waited for about 35 mins. Was denied service by an Asian woman with dark red hair and glasses. I have a sew in that is currently cut into a bob, I wanted the cut shorter, she said it is great clips policy to not cut “ fake hair”. Well, I visited great clips location on in Buckhead back in September with a similar hair style they cut my hair with no problem. Anywho this lady at the Roswell Rd location continued to say “we don’t cut fake hair” “we don’t cut wig” “it’s not you real hair”. I said ma’am this is not a wig this is a sew in, she proceeds to say “it not you real hair. We only cut real hair”. Furthermore she said it was a liability to line up my bob, because I would be mad if she “messed it up”. I said why would I be mad? She says “oh you not be mad”?Then says I’m sorry we don’t cut fake hair at this location. This felt like discrimination, the level of ignorance on ethnic an hair style is unacceptable. I have virgin human hair not synthetic. Horrible experience & customer service. My question is what’s the difference in liability if you “mess” up a cut on my natural hair ? Then to assume I would be mad! Stereotype and discrimination at its finest. Not to mention today is my birthday.
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February 2024 by James P. Walters
Chris did a good on my hair cut. He was professional and friendly!
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January 2024 by Soundwavesghost “Soundwavesghost”
Sometimes extremely busy but always nice folks to cut your hair. Always comfortable time in their chairs.
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January 2024 by Alexandra Hernandez
I WILL NEVER GO BACK TO THIS LOCATION AGAIN AS LONG AS EBONY IS THERE!!!I left there in tears after she did a horrible job cutting my hair. I showed her a picture and my hair looks NOTHING like that. Thankfully it's just hair and it will grow back. But to make things worse, she has the nerve to argue with me about it. Ebony, be an adult and accept that you screwed up! Don't argue with the customer when you see they are clearly upset with the job you did! Friends, be aware of Ebony!!!I sent an email to the email address provided and never heard back. That just proves how unprofessional this location is being managed. Not just will I never return, I will let everyone I know how horrible this location truly is!
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December 2023 by Suyash Agrawal
Got a good haircut from Twanette. Will come back again!
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December 2023 by NicaenNY
Not a great place for men to get a haircut. Lady tells you that after the fact. Needless to say, one of my worst haircuts ever.
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December 2023 by Claire Parz
Good haircut from Lilly, who is friendly and efficient.
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November 2023 by Dola Chakrabarti
It was my first time there. I loved it... Kealy is super sweet and has given me such a nice hair cut... I will definitely come back here.
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November 2023 by Courage V
Great haircut. Can't beat the price. Sheri (hope got the name right!) is a great professional and did a fabulous job! Nice clean place.
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September 2023 by Peter Truong
Great location, but tricky to find unless you know this: Park on P3, then look for the wall of shops. Because it's right next to parking and not everyone knows this, wait times are usually low, and it's actually pretty convenient once you know where to go.
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August 2023 by Justin Pleasants
They were fast. They were friendly and they gave me a great fade. Even gave my girlfriend directions to a different place. They could still do updos now that Great clips is not doing them
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July 2023 by K P
Lilly did a phenomenal job with my haircut. She gave me exactly what I was looking for.
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July 2023 by Jared Blackstone
Chris was great . In and out great haircut. Nice people. Would definitely recommend if you need a cut
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July 2023 by Patricia McKissic
They're under new ownership, the staff is amazing and there's more than one person at the shop from now on that's well qualified to do a very good job with all hair type!
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July 2023 by Jazz
Would not recommend if you have curly or natural hair.. went in for a trim. Came out with a full blown hair cut. If my hair was intimidating, it’s best to speak up inside of just cutting my hair off. Super irritating
