-
December 2023 by Google user
Wholly attitude. Number-goes to customer service. I just wanted to see if something was in stock to purchase. No return call. “We can put an urgent request in for them to check the stock and call you back”. No one called 2 days later. Clearly you don’t need the business. I don’t even want to support the brand given the snotty attitude but it’s a 2k gift I need regardless if I go to a woman’s or Saks to get it, Gucci still gets my money. Remove the attitude.
-
July 2023 by Leashah Thraxton
Customer service can be improved. Otherwise as a regular, I love this location.
-
May 2023 by coralita1111
Terrible customer service, I got one pair of shoes paid was getting ready to get the second one but the lady was very disrespectful because she thought I did not had money to pay because Im latin and was rushing me to take a size that would not fit me because I walk 4 steps in the store then she was mad I am glad I walk those steps and went to the correct size will get my second pair at another store.
-
May 2023 by Siboney Cln
Every time I try to go in and purchase an item I come out without nothing because they always treat and look at you in a really bad way, if I didn’t had the money to buy anything I wouldn’t stop by, I don’t like loosing my time, the last time I was here was because I had to purchase a gift for someone and as soon I choose something they started treating me different, don’t mind you’re business here just buy online or another place
-
May 2023 by Dani
The customer service that I received was horrible. I was disappointed at the lack of professionalism and a negative attitude from their staff. I believe that quality customer service is essential for any business to succeed, and this store in particular lacks that tremendously.
-
May 2023 by sanjay patel
Perfect places to go broke
-
April 2023 by Khanh Vu
Only 5 customers in store but they didn't let me go inside . I still wait for 15m and ask the guy in front of the door when I can come in. He told me there is no one can assist me at that time. They treat me as I do not have enough money to shop there while I could seesew 3 saler there
-
February 2023 by STEVEN SHEEHAN
Best People....
-
January 2023 by Juan Munoz
I ordered a pair of shoes 5 days ago and have still not received any shipment or tracking information even though they explicitly told me I’d have to be there to sign for them. Very disorganized as I’ve called three different days to try and get an update. You’d expect better communication for items at these pricepoints.
-
January 2023 by Nia Lazard
Crystal is the best! Crystal us very helpful and knowable about the products.
-
December 2022 by Veronica Middlebrooks
When in the store first I was addres are two costumer together first I’m black and she was white . Trying ask a question about my shoe that bought in February. But lady keep typing on her cell phone
-
December 2022 by Carter's mobile Auto Detailing 470-295-6528
Best store to go too!!! I’ll shop here all the time!! I got my personal man that I use here every time!!!
-
December 2022 by Elaina Robinson
Small limited selection but great service
-
November 2022 by Bruna Redaelli
I went to the shop yesterday afternoon I asked for some information about some products I was looking for, the sales assistant looked annoyed, seemed to have disturbed her, had no idea of the products she was selling, no knowledge of the availability of the product in the shop and little willingness to understand what I was looking for, his attitude disturbed me, arrogant and rude. The Gucci sales staff in Italy are very knowledgeable about the product and very kind, I suggest you review the people who work in your shop because otherwise all the people who come in and find these people for sure like me will not buy anything.
-
November 2022 by Kenneth Majors
I've been to different Gucci stores in the United States and other countries. I can say I've never had a bad experience and this store gave me the same great customer service as the others. Our associate Michelle was awesome. I would definitely visit again when I'm in Atlanta.
