-
June 2025 by Yolande Sulle
Extremely disgracefully, disrespectful and dishonest staff! I was sent by my insurance company to pick up a vehicle from this location. I returned in the vehicle in good condition; sat in at the office location for 45minutes and after inspection, was told the vehicle was in good shape and I was good to go. 10 days later, I received a call from this location informing me the roof of the tesla had a crack and I had to pay for repairs!
After the left the premises, how was whatever happened to the car my responsibility?
I did call the Customer service and they put me on hold for 15mins.
I have been getting harassing calls from collections agents
-
May 2025 by Ty Leggett
The new Hertz car rental location on Capitol Hill is 202 Courtland Street, Atlanta, Georgia 30303, effective July 20, 2024.
-
January 2025 by Wendell Monseo
I made a reservation online got there and it said they don’t have any car. If that’s the case, they need to clear their online inventory
-
November 2024 by willie mcneal
One word. PRICE!!!!!¡
-
June 2024 by Tom Henderson
I was skeptical. Several bad reviews about not having a reserved car available. I just needed a cheap car for a quick overnight concert trip. What would I do if that happened to me? Well, bus station two Marta stops away. Ok.
If you need to rent a car, and they won't bring it to you, you have to go get it. This one was near the Ga State Marta station. Much easier access than I anticipated. It's like in the parking garage across the street from the Marta station. Not well marked but not that hard to find.
I got there a little early. They got to me at my appointed time. Friendly. Knowledgeable. Not pushy with all the extras. Car was fine. Return was easy. Charged as expected.
This is a very good in-town car rental location.
-
May 2024 by ROBERT MCCARTER
I got checked out by a young lady named Kyema. It was alot of issues I had with my credit card and she did everything she could to get my in a car. It took a long time on my end of course and she showed alot of patience
-
April 2024 by 703 703703
They wait until 12 minutes before it's time for me to pickup a rental to tell me they have none available, and this is my second time renting with them. Guess who isn't getting my business anymore?
-
March 2024 by frankiefleetwood
Choose another location.When it comes to Atlanta, I've realized that the only sensible place to rent a car from is the airport.Waited two hours for a car to be 'cleaned', only to deal with a horrible smell all weekend and sassy attitude from the girl who sits by the wall. And they still charged me for a car I could barely drive.No good.
-
March 2024 by Sim “Simsim” Sim
Horrible service. Made reservations online a day early, called them just before my pickup time and they canceled saying they don’t have a car. DONT WAIT FOR CUSTOMERS TO CALL YOU!! CALL AHEAD OF TIME.
-
March 2024 by C. K.
Booked a car and was informed AFTER being asked to wait that there were no cars…as she is extending a reservation. Why are you extending reservations IF you’ve reserved them for others!? What sense does that make?
-
January 2024 by William Williams
Extremely great customer service highly recommend the staff is incredible
-
December 2023 by Letitia Grangent
I had a good experience here. The guy who checked me in with the dreads and the girl who checked me out with the twists were professional and courteous. The tall guy who was assisting with washing cars etc. was also courteous. One of the best experiences I’ve had at a rental car facility.
-
November 2023 by Shamika Williams
Kind of a hassle that wasn't professional...
-
October 2023 by AJ R
Be warned - this location will have you sitting around waiting for a car...even with an advance reservation.
-
September 2023 by Ricardo Delgado
No like
The service very bad
