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March 2024 by Dequeisha Smith
I filed my federal and state taxes here with Sonia! Be sure to check your paperwork before you accept your refund. I did the virtual process where I didn’t have to go into the branch & I know for a fact I selected direct deposit yet my information was changed from direct deposit to a paper check. I was charged $25 extra for the paper check & now I also have wait 7-10 days before I receive it. & also have to go into the bank to cash it and wait another 48 hours while they clear it. All the years I’ve filed taxes I’ve never received a paper check. This is a BIG inconvenience to me. Also requested a refund advance that was ALSO NOT requested when my refund was submitted. I am currently in a financial hardship & this entire process I was lied to & I will never be filing with THIS location again.UPDATE: the “assisted agent” was no help, I had to personally call THEIR Emerald Financial Services to confirm if my mail check was sent & I also had to do my own check replacement form which NO ONE IN THE OFFICE attempted to help! FIND A DIFFERENT OFFICE this one doesn’t care!
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March 2024 by Colin Stewart
Avionne is amazing, H&R Block is the place to go! Knowledgeable, professional, and they take care to truly understand our complicated tax matters. They make the process enjoyable.
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March 2024 by Lori Vitro
Convenient location, easy to make appts. & I've never had to wait. My tax pro (Avionne) is the best - I've seen her 2 years now and like that I can keep the same person. Love being able to upload my docs pre-appt. which makes for less time in-office. I'm confident my taxes were done properly and accurately.
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February 2024 by Kent Calhoon
Tamara Little at the Ansley Mall branch in Atlanta has been my Tax accountant for many years and I could not be more pleased with her personally and with her expertise!
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August 2023 by Staci Skiwski
I appreciate the lady honesty she rescheduled my appointment to a co worker at this location that has more experience. I forgot her name , but I appreciate Ryan for not being a gatekeeper. Clearly my husband and I had questions and he was more than happy to politely insert himself into the conversation and deliver… I love when people are knowledgeable and don’t mind sharing helpful information!After reading other reviews I’m keeping my fingers crossed that all goes well !!
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April 2023 by Jack B.
I would give this place 0 stars if I could. The people at this location are incompetent, lazy, rush to get you in and out of their business as fast as they can, and will make it very clear to you that they aren't going to work in your self-interest as a tax lawyer. Do not visit this location if you want to save money on taxes.
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March 2023 by Gregory Weis
My tax preparer was as knowledgeable and helpful as I could imagine.
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February 2023 by Kale Goins
Normally do my taxes myself, but this year was going to be challenging. I went to the HR Block on Monroe Road in Atlanta and Tamara Little did a great job on my taxes. She took her time and researched every element of my taxes and gave me helpful tips for next year. The entire office was friendly and I felt valued as a customer. Definitely will refer this office to others.
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August 2022 by Kervin Matthews
Mr. Henry Griffin was very professional, knowledgeable, courteous, He asked the right questions and had answers for all of our questions. He patiently walked us through the entire process.
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July 2022 by janet afotey
He quickly did it and wasted no time and I am happy with result
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June 2022 by sean scott
Very satisfied with Mr. Henry who explained everything and was very thorough
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April 2022 by Olivia Carmel
There wasn't clear communication on the cost I should expect to pay for the tax preparation services. I made the appointment really to have someone review/double check the work that I had already done, but ultimately the tax preparer took over and redid all my work (the same way I had already done it) and after the fact told me the cost. She also didn't speak to me much at all and thus, I didn't feel confident that I was getting an experience that was better than if I had done the taxes myself using the online program for much less cost. I wouldn't have used the service had I had all the information upfront, which I can only assume is the reason she didn't communicate with me at all, so next year I will not be using H&R Block.
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April 2022 by William Sorrow
I like him, he did my taxes last year top.
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February 2022 by Stephen Lane
The H&R Block guy who filed my taxes, did not help me get the best return on my taxes at all! Did not bother to get me any tax deductions, because it was near closing time, and he was ready to go home! I could tell from his facial expressions, and body language! So, because of that I ended up paying $600 and not getting any money back! If you are reading this, DO NOT file your taxes with H&R Block, go somewhere where people want to help you get the best return on your taxes!
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September 2021 by Bella Schwartz
Carmen Laureano did our taxes wrong.We got back a fraction of what we thought we were receiving.Just a little bitter.
