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March 2024 by Brian Wygladalski
Not all managers should cook
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March 2024 by Adrian Sear
TWENTY DAYS ago, I tried calling Huddle House's Corporate Office. I quickly found out that this "Corporate Office" doesn't remotely accept/receive any inbound phone calls at all, from its clientele! This is an interesting business practice and quite a unique approach in "Customer Service"An email was sent (as this was the ONLY option), and an automated response email was received, stating that the concern had been received and will be forwarded to their "appropriate management team"This is where it all becomes an Utterly Laughable scenario, as after TWENTY DAYS, I have received ZERO response via phone or email from anyone at all!It TRULY shows as to just how little of an interest this "Corporate Office" has in how their stores are being operated and gives a GREAT insight into their core "values" too. This is TRULY a Pathetic excuse for a restaurant chain, and I will most definitely share my experiences with all whom I have the pleasure of doing so with.Be smart and take your business elsewhere than these guys! They really don't deserve ANY patronage at all.
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January 2024 by •Truth Nation•
Can’t contact support. Website doesn’t work. The store I visited the service was good. Cleanliness was good. But I Paid $13 for $6 worth of food. The portion size was ridiculous. I ordered a Philly with Hashbrowns. The sandwich was not cut and the Hashbrowns were hard and chewy on top of being skimped on portion size. Can’t contact customer support some I’m leaving my review here.Hashbrowns are cheap and shouldn’t come in tiny portions. Loaf Bread is Cheap the only thing on my plate expensive was the meat and it shouldn’t cost $13.
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December 2023 by Mike Hardegree
Absolutely the worst experience at a restaurant in my life. Out of food, the food that we did get was cold. The server left and another employee that smelled like 50 packs of cigarettes came to our table with a bad attitude. We never received what we ordered. This was the third time to visit and all three times was a train wreck. It’s a real shame for a company to invest that kind of money in a business and not take care of it.
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September 2023 by Jeremiah Caldwell
This placed sucks completely service is bad waiter is was high food nasty
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August 2023 by Teresa Conard
The waitress at the Franklin NC huddle house was super friendly and provided great service.however we would like to know since when do they charge for refills on a fountain drink
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July 2023 by Kimmy Pitts
Do not support huddle house period!!!!!! And their corporate office told me in which I have recorded ,they do not communicate by phone only chat ? I said so why are we on the phone now? Huddle house stole my money ,bc I placed an online order months ago and they did not have the wings . They said I could not be refunded bc it was online I would have to contact their corporate. I went and purchased wings at another restaurant. When calling to get my money refunded 8 times ,still no contact nor refund. Now they say the huddle house is owned by a separate franchise that they don’t know who to contact . So that’s stealing. Ashame for a bud operation . They have not emailed nor called . Do not eat ,not spend your money with them and I plan to get my local naacp involved and boycott the store .
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May 2023 by Jimmy Jay
I do door dash and they never have what the customer orders, customers cancel orders on me which affects my pay. Orders never start til I arrive and takes very long to finish. This is located in Anna Texas.
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April 2023 by Jerry Gardner
We walk in the door at the location in Sweetwater tn. There was empty table but they were full of dirty plates. No one walked up to us and we stood there for a good 10 min. People came in behind us a sat at a dirty table and we still stood there and waited. Finally a lady acknowledged us and cleaned a table for us to sit.
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April 2023 by Valerywillis58@*gmail.com McConnell
Huddle house 5611 brained rd Chattanooga TN. Waitress Suki was the only one working hard was as other waitress unknown name was refer as (G-mama) was disrespectful lazy table had not been clean when other customer enter in huddle house had to stand in doorway until (G-mama) decide to get table clean were as Suki get order for customer .I agetting food
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April 2023 by Kyle Sisson
Demopolis al dirties HH I've ever been to no one has swept in days ! service was terrible only had two employees and they seemed like they didn't know what was going on tables were dirty and food wasn't good either ...
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February 2023 by Rhonda Snyder
We go to our local HH occasionally and we know it’s going to be 50/50 on service. There’s a couple of waitresses that are really good and work very hard, but they’re rarely there anymore. There’s one cook (Rob?) that’s a very good cook AND waits tables when needed. My issue is with the woman that I believe is a manager. She’s very rude and talks loudly (complaining) about customers that can very easily hear what she’s saying. Today it happened to be myself and my dad she was mouthing off about, the way my elderly dad ordered his food. This is very disrespectful and next time we go and she’s there we will simply go a little further down the road to Waffle House. I can’t remember her name, but she was working this morning in the Centre, Al restaurant. I know the responses are generic for complaints, but if there happens to be a “next time” I will not make an effort to be nice about it. Thank you for your time.
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October 2022 by Annette Catledge
The employees from Huddle House in Brandenburg KY 40108 ordered "Door Dashed" late at night while I was out of town, in three increments of $33.49 $26.99 $26.99, NONE OF THOSE WORKERS HAD MY VISA CARD ordering them extremely late at night which I wasn't even in town. This morning I called Huddle House and spoke to someone who refused to give me his name (he works in a public establishment, and I am getting my evidence together, to put together a time line and the gentleman rudely told me "I don't have to give you my name, and hung on me, before all of this I contacted DOOR DASH, and I was informed that the products were delivered to Huddle House, in my last attempt I continued to contact the main headquarters of HUDDLE HOUSE located in Atlanta GA. I am not accusing anyone of thief, but to be hung up on for asking a name makes me think, either poor work ethics... or the young gentleman was part of it.... All the paperwork leads to Huddle House in Brandenburg...
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October 2022 by Alan Albright
The Huddle house in lake city Florida.The store was very understaffed, and when they did take our order. They came back 30 min later and had to retake our order, because they had thrown our ticket out. One hour in still no food
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September 2022 by Terri Stephens
Huddle house in Hueytown , Al us the worst ever !!!!!!They never want to serve you !!!!!There always finding reason toNot to seat us , either kitchen is closed , only taking door dash orders .They had 6 employees cutting up and and one sitting down .But days lichen closed .Hmmmmm …. They were a few tables but only black people. They turned away the whites . I will keep sending these complaints in to I find the right person that cares !!!!!!!We love the food but cannot ever get served . We have to go a hour away to will city . They have good service there .Y’all need to get someone that can take care of hueytown before they get closed down !!!!!!!!
