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April 2024 by Jezelle Ferguson
Good job and great job
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April 2024 by Joy T
This was one of the best experiences I’ve ever had with me being a first time mom and being scared to let my baby get her ears pierced Joseph is the best assistant manger I’ve ever met he had great energy and was very nice and caring if your a first time mom or anyone wanting a piercing he is great he is patient and very caring
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January 2024 by jada kelvin
The manager is EXTREMELY disrespectful. I came in yesterday and she had such a nasty attitude. She got on the phone as she was checking me out and proceeded to shut the door and all of a sudden “ go on break “ when my son tired to walk in for a second time.
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January 2024 by Lele Jones
horrible management please do better claire's
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March 2023 by Aja Johnson
Terrible store was closed at 6:10 when the mall closes at 7. The workers refused to let us in and when we asked if they could they just stared at us. You can tell they were ready to go but you still need to fulfill your job duties. 0 stars just unprofessional and rude.
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December 2022 by Carla Randle
Love the jewelry sales
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November 2022 by Google user
After researching types of places to get ear piercings for infants and the average age that people have it done for their daughters, I ended up doing it for my daughter a few days ago before she turned one year old. While she hated the marking pen, she seems to like the earrings when I point them out in the mirror and is mostly tickled by the saline solution when I clean her ears. The young woman who did my daughter's piercings was great and was experienced with piercing the ears of infants. The process was quick and easier than I thought as a nervous mom. I am glad I went to this location.
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August 2022 by KM Gee
After researching types of places to get ear piercings for infants and the average age that people have it done for their daughters, I ended up doing it for my daughter a few days ago before she turned one year old. While she hated the marking pen, she seems to like the earrings when I point them out in the mirror and is mostly tickled by the saline solution when I clean her ears. The young woman who did my daughter's piercings was great and was experienced with piercing the ears of infants. The process was quick and easier than I thought as a nervous mom. I am glad I went to this location.
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August 2022 by Whitney Bailey
I went to this store and one of the employees followed me around like I was going to steal something. She even pulled out her phone and started recording/ taking pictures preparing to have proof of my presumptive future indiscretion. It made me feel really really uncomfortable.
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September 2021 by Kurt Barber
Bad customer service
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December 2020 by Ben Nemo
We could not have had a better experience for piercing my 8yo daughter's ears than getting help from Keyine at this location. Her patience and confidence made my daughter completely at ease and she took the time to explain all the follow-up to make sure we didn't run into any issues later (esp because she helped my daughter understand why she should comply!). It has been a month and happy to say all has gone very well. Highly recommend!
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June 2020 by Kiran Shabbir
I got my second piercing done from here and bought the 14K jewelry. When I tried to switch out into a different pair of earrings the pearls broke off both of the 14K jewelry. I called the store and tried to explain to them the situation and how I want it replaced and I was basically told that I would get a call back in a few minutes after seeing if they had more of the same ones in store and never did. I called the next day and now no one is answering my calls. It’s very unfortunate that this happened after paying a lot for that piece of jewelry. It would be nice if they could replace what I paid for so I can get my money’s worth.Update: the manager Emily was very nice and helpful and is going to replace the earring for me!!
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February 2020 by Lisa Woodard
I took my six year old to get her ears pierced, and Emily was amazing. My daughter was slightly nervous and Emily guided her through the process in a very comforting way. I feel like we recieved the same level of service we would have at a high end piercing studio. Thanks again!
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October 2019 by Jennifer Taylor
Emily was amazing with my piercing- super quick & efficient!
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October 2019 by Fleurdavril
Buy 3 get 3 free it's just a scam
