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January 2024 by samantha trainor
Oscar, the manager, was so helpful and patient ! Amazing shopping experience at this store.
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January 2024 by Stephen Steinmann
Andrea at J. Crew was exceptional! Her expertise, warm demeanor, and hospitable approach to customer service made my shopping experience delightful. I left the store deeply impressed with her professionalism and joyful attitude - especially after the holidays. Thank you Andrea S. for outstanding assistance. Highly recommend this location!
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December 2023 by Shannon L
Madeleine was so helpful and was able to ship my order to me when I mistakenly placed an order to be delivered to the store. This small and seemingly effortless service on her part made my day. Thank you.
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July 2023 by Ralph Alswang
Great run J Crew!!! Eric is an amazing stylist at the location. He will get ready for any big day or night.
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April 2022 by Jeff N.
I had Emily as my associate, she was just rude! She acted like she was doing me a favor to help me
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December 2021 by carmen morgan
Friendly staff, great quality and stylish clothing
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November 2021 by Chuck E.
Staff was friendly, helpful and knowledgeable. I was looking for a shirt I was online and wanted to see it I like the shirt but they only had it in small. They didn't have it in my size, however, they ordered it for me and gave be the discounted price.
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October 2021 by Evan Bergwall
Great store, and staff. They took great care of me even going the extra mile to ship some stuff that wasn't available in store.
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May 2021 by Diinonn V Brooks
Love my shirt and it fits just right. Intro. North and its hard to find clothing here in Atlanta. Thank you J.Crew
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February 2021 by Ebonee Tabb
Great customer service.
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December 2020 by Johnnyomd
Nice selection
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November 2019 by Sam Harris
Staff and customer service was good, but their jeans will rip and be unwearable in less than a year and they will not do anything about it. Not coming to J Crew again - Massimo Dutti is way better anyways.
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September 2019 by Sue Collins
I never leave sour reviews, but this store just can't seem to get it together. I'm glad they decided to reinstate the women's department, but it seems half-hearted. Today, one staff welcomed me "in" and promised she'd check on sale details, never to return. More often than not (and I'm afraid I keep going in even after having received poor service) the staff is preoccupied with themselves, their reflection or each other. Get it together or move along. PCM is already looking a bit tired.
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September 2019 by Raunchy Pig
Fantastic service!!
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July 2019 by Joy Crooks
Fantastic helpful staff and great bargains