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March 2024 by Patrick Goodman
My latest experience involved waiting over 25 minutes for a pick up order, mind you I came in 10 minutes after the originally suggested pickup time.There’s no blame on the workers, they are getting absolutely swamped with orders and are unable to keep up with the demand (only 3 employees during peak lunch time).Management needs to do a better job of either (or all of them quite honestly):A) hiring more workersB) finding a way to update their estimated pickup timesC) prioritizing to-go orders of people that are already in the restaurant awaiting their orderJersey Mike’s still qualifies as “fast food” I would argue, however there is nothing fast about it the way it currently stands at this location.
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February 2024 by Lee Elexis
This was my favorite Jersey Mikes since I stay in midtown but they started charging me extra because I ask for “more” or “a lot” of my salad toppings. Their menu doesn’t state “you can only get x y z amount of lettuce” or there isn’t anywhere on their menu that states you can only get a certain amount of toppings or you’ll be charged extra. Now I just go to the Jersey Mikes down the street or by Lenox and I never get charged extra for wanting toppings that come with my meal. I would recommend going to one of the others. (The meal is just a veggie salad so of course I want a lot of my toppings since I don’t eat meat.)Vegetarian options: Go to a different location or you’ll have to pay extra for your veggie toppings.
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January 2024 by Joe Fontz
Everyone was so nice and professional. Thank you for that BOMB sub!!!Parking: Easy Access
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January 2024 by Marissa T.
Shelly and BG were so friendly and helpful! Shelly made sure that our order was right and was very patient while we checked on our friends’ orders. She made sure that all of our subs were labeled and made them exactly as we wanted them. Great experience!
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January 2024 by brea ditzel
This by far the WORST sandwich I have ever gotten at jersey mikes and I’m a huge fan ! The chicken was hard and scratch my throat as I was trying to eat it . It was very dry and just not tasty at
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January 2024 by Tarrance Yelder
All the way from Alabama and I really enjoyed my self here good food good works 5
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January 2024 by Jarvis Allen
The food was amazing and customer service was
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January 2024 by T DOT GEE Keeping it Real
Questionable customer service & quality of food horrible didn’t even follow the notes that they took time to write down. I promise if I could I would rate negative stars this was supposed to be a giant chipotle cheese steak sub by the time it was all said, so called cut and wrapped my sub was a salad and I had to add a base. They put so many jalapeño peppers and vinegar (you can see the vinegar drenched through to the over cooked bread) on the sun I literally had to eat it as a salad. The end half had no steak but heavy peppers and American cheese(not even melted, just clumps). Sandwich was cut unevenly and wrapped with only exterior mikes paper in addition the sandwich was wrapped drenched in vinegar & loosely so when pulling out the sun bag the sandwich instantly separated where the so called cut was and the contents immediately fell off. We travel all over and I have never had this experience. I promise I wanted to toss it but have that I almost spent $20 I decided to just make it as a salad.
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January 2024 by Scott Berkery
Manager wouldn’t honor the kids meal pricing because they didn’t have the correct size cups. Essentially doubling the cost of lunch. $60 for a couple of cold cuts and cookies. #mikes
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December 2023 by Tj S.
Shelly's customer service was amazing! It was the best service I've received at Jersey Mikes, especially at this location!
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December 2023 by Tracy McQueen
Sooooo clean!!!! AMAZING service, GREAT sandwich. Our new go-to!!!
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December 2023 by Dino D'Addario
Delicious cheese steak! Super friendly people and fast service. Ingredients are fresh!
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December 2023 by Ryan D
I really love this crew, they are like family to me. They know my order by heart and always take care of me.
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December 2023 by Isabella Marrero
Horrible service and customer service. Beware of buying a giant sub and asking to cut separate it and wrap it into 2. The manager herself was rude and the cashier as well. We travel all over the States and never had this horrible experience. What happened to customer support? I didn't even want to eat in how horrible they treat you.
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December 2023 by Molly Weeden
They were nice ladies helping me make my birthday the best