-
October 2023 by Tiffany Thomas
Terrible customer service and rude employee.Edit: I contacted customer service prior to leaving my review. We emailed back and forth and I requested to be contacted by the district manager and that did not take place.
-
September 2023 by Lisa Francois
The employees aren’t really tentative. Slight attitude from one of the young ladies. Still made the purchase but I won’t be back.
-
July 2023 by Patrick Thomas
Great music, excellent employees, and reasonably priced shoes and clothes. Very good place for shoes and clothes.
-
July 2023 by Amin VanDunk
I had the best experience at snipes in cumberland mall thanks to Rafiah the assistant manager, she helped me get right and great customer service ill definitely be shopping more with snipes thanks to her
-
June 2023 by Faydria G.
This is my 3rd time coming to Snipes after the name changed from Jimmy Jazz. The serves here is horrible to say the least. And just like this they're sevice was horrible as well. Today there isn't anyone here beside myself and 2 others. I ask the young man about getting a shoe. I assume he's new and didn't know. He then ask who i believe was the manger. He told her what I wanted then she proceeded to go too the register and talk to someone else. Never going to get the shoe nor did she let the young man know If they had the shoe. Five minutes later I ask him if she got the shoe, he said she never went to look. When I say just having to deal with these young folks at these stores make me want to scream. Needless to say I won't be back. It's not like they have a great selection of shoes of my liking nor do they have good sales. I don't recommend Snipes for your shoe or sporty/casual wear.
-
April 2023 by Jhaunai Priester
Store runs more efficiently and the energy is better since the removal of their former manager “Jatavia”Calling the police on kids, harassing them and picking and choosing who You want to sell shoes to is not how You run an effective business. Hope the company removed Jatavia all-together.Kudos and props to the new management staff for turning that store around. Much better experience!
-
December 2022 by Michele Lee
Horrible customer service!!!! At this rate they will be closed soon. One person asking for your size, a different person person pulling the shoe and a different person checking you out, another at the door on her cell phone. I just left after 45 minutes
-
November 2022 by Angel Green
Today I’m giving five stars to Que (Sales Associate) he was extremely friendly and helpful. I liked his smile and personality. I watched him assist several customers in a very professional manner. I would definitely recommend this location.
-
July 2022 by Angela
The store was super clean.... The guy at the front door... Greeted us and was very friendly... Offered help and assistance... We browsed around... The store was a little busy.... They have lots of sneakers and a variety of styles... Nice cool clothing... For men and women.... Hats... Sneaker cleaning kits... Socks and underwear..... They were a little unorganized with getting everyone's order right... They took a while... It was one man who was becoming frustrated because they kept sending up the wrong item... The shoes I looked at.. I asked yo try on.. and the wrong sizes were in the box.... The employees are pretty friendly.. funny and nice... I would recommend this location.. i liked the vibe
-
June 2022 by Memphis A.
great customer service, and everyone there is super friendly! definitely recommend coming here for sneakers.
-
June 2022 by Tameka Bennett
That’s my spot the ladies there are so on point with fashion as I hope they continue to hold them down when the name change
-
May 2022 by Lady Lyricist
Love the manager he provides great service and funny!!
-
April 2022 by Waydean Streeter
I won a raffle online for the "Jade Horizon" Air Jordan 5 (at cumberland mall location). Confirmation email said I could pick up my shoe between 10am and 2pm. I drove 35 mins and showed up at 10:45. The store was not open. Online site said the store would open at 11am.. all the other stores opened at 11 with the exception of Jimmy Jazz. I waited around for an hr until 12, I called 3 or 4 times between 11 and 12 only to get the voice-mail. Myself and several other customers waiting to pick up the raffle wins looked into the store around 12 and there visibly was no one inside the store. Very unprofessional as well as a waste of time and gas. Not to mention how difficult it is to actually win a raffle for air jordan sneakers now a days. Jimmy Jazzy dropped the ball big time and im very disappointed ! ! ?P.S ...Received an email from Jimmy Jazz the nxt day saying that I could still purchase the shoes online, only to get to the site and all sizes were sold out ! ! Way to pour salt on an open wound Jimmy Jazz ! !
-
April 2022 by Monica Crawford
The place did not have my shoe size and the Place was Burning Up Hot!!! One of the employees said they have NO AIR
-
April 2022 by Tom Whitehead
Staff is great! There is no AC and too hot to shop here. Won't come back
