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August 2023 by Big Red
Great customer service the young man that goes by the name chirs was helpful & also a great salesman guve that young man a raise! Will be retuning & is my shoe spot now
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May 2023 by Lily BT
Great deals today. 8 pairs of shoes for $240 !!!! The staff was very helpful and the store was well-maintained. Thanks Snipes @ Greenbrier crew!
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September 2022 by Aisha Jackson
Only gave 2 stars because they did have shoes in stock but the customer service sucks especially Tia she was horrible! Smile it goes along way.
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August 2022 by Markia Abercrombie
Only gave 2 stars because they did have shoes in stock but the customer service sucks especially Tia she was horrible! Smile it goes along way.
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August 2022 by Kimberly Austin
Extremely poor customer service, everyone standing around talking, and they see customers and will not help them, they don't greet you when you walk in, I left and went elsewhere, wasn't gonna beg them to take my money
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July 2022 by Zay Love
Yall need to get people with better customer service skills just horrible at Greenbrier I guess u get this type of service in a black area HORRIBLE CUSTOMER SERVICE
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October 2021 by Yiesha Shead
Worst Customer Service girl standing at the door was so rude I asked her for help and she told me it was only 3 of them working today and went back to texting in her phone we could t get no help so me and my friends just walked about without purchasing anything we wanted some shoes but every employee that was in there just walk right by you and ignored us.. I wouldn't recommend no one to this particular store I'm from out if town and this was the worse experience I ever had to deal with from a shoe store they need better customer service skills and a better staff that's willing to help and that's loves dealing with customers.
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April 2021 by Tyi Mathis
Amber the Shift leader stated that the store closes 6:30pm when the mall closes at 7:00pm because they have to be out the mall by 7:00 pm so the question I have is when did the policy change, I shop faithfully at this establishment FAITHFULLY!!! And the lack of customer service that the young lady and other gentlemen displayed I’ll rather shop somewhere else NO CAP!!!
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March 2021 by Tracy S.
I had been ordering from them by mall online when in Alabama now in Atlanta and I can go in person if needed. Love the store Greenbrier mall.
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February 2021 by B. Freeman
PLEASE TRAIN YOUR EMPLOYEES TO CHECK CREDIT CARDS/ IDs as they are allowing/ promoting CREDIT CARD FRAUD.... and other forms of stealing. Wont even pick up your phone, but allowing other people to use my card that doesn’t match my ID JUST RIDICULOUS.
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February 2021 by Alicia Guice
Good selection of gear and shoes.
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February 2021 by Benjamin Martin
Advertised a sale and raised processes.
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December 2020 by j jones
One of the worst places to shop
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September 2020 by Doc Dante'
Worst customer serviceStood in line 3 people are at register talking no one acknowledging me being in line decided to just walk out
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November 2019 by Anginette Johnson-butler
Very friendly staff!! great customer service
