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June 2023 by Peggy W.
Worst of the worst. Management is untrained and virtually non existent. When visible they are clearly miserable, incapable or unwilling to produce a positive customer experience.
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February 2023 by Leigh Foti
Diesel Fuel using Kroger Fuel Points... Only way to afford high Diesel Fuel prices...
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January 2023 by Diana M.
This is my main grocery and I have the Boost Delivery service. On January 10th, I never received my order and I had to reorder from Instacart. It's January 23rd, and I still have not received my refund of $82.26! I called the 800 number for Kroger, and it took me FOUR CALLS AND AN HOUR TO GET THROUGH TO A HUMAN BEING!!!! SHAME ON YOU!I could not get resolution with Kroger who insists the refund went through 1/20, even though US Bank (Kroger Mastercard) said they had no such verification code and no credit on file. I had no choice but to file a dispute, thanks to the total ineptitude of Kroger.This Kroger Boost delivery service is in Marietta, GA, 30064.
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December 2022 by Connie W.
'Not sure what's happened, but this is the worst grocery shopping experience I've had. No cashiers, lines that are ridiculously long, ... I've shopped here for 20+ years. Publix, here I come!!
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August 2022 by Kevin C.
Came here three days ago to shop for some groceries for someone under the weather. I thought I had already written a review of this store, so I didn't bother to take any pics, but, apparently I was wrong. Parking was easy to find, since this Kroger location shares a large free parking lot with many small businesses that are in the same strip mall. A Kroger gas station is located between Roswell Rd and the big parking lot. The main entrance brings customers into a large produce area, where most of the items looked fresh, except for the large navel oranges that were too expensive. Too expensive and reject oranges ... nope! I ended up getting some bagged oranges instead. I also looked for some chicken soup, and ended up buying some Kroger brand chicken noodle soup that turned out to be a good buy since it passed the ill person's taste test. One thing that bothers me about this store, and I rarely shop at this location, is that the placement of items is sometimes disjointed, and not put into a logic order. Why not put ALL of what could be considered snacks in the same aisle, like one would expect, instead of having some items in the produce area, some in the snack area, and some in an aisle I just didn't expect them to be in? I get it, a decision maker wants to put items in a high traffic area so that more people just grab and go, but I mostly look for specific items, like a certain brand, or size or flavor, and I will walk the entire store looking for it. It's just annoying finding out that what I'm looking for is not where it should be. *sigh* The back of the store seems pretty cluttered to me, with many items appearing to have been pushed into a long line that takes up some of the aisle space. There are too many self checkout registers here, and not enough open regular checkout lanes. The employees are so much faster and efficient at ringing up customers than the average customer is, and, really, some customers should just stay far away from the self checkout lanes.
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February 2022 by Lori N.
Came here one night to get some last minute groceries with my boyfriend. Everything was organized like any other Kroger, there wasn't anything unique about this one. Disappointingly, once we ready to checkout, there were no cashiers open. The only area available to check out at was the self-checkout line, and even then, not all the self-checkouts were open. It took us about 20 minutes in line to finally checkout. I'm still grateful for those who were working that night, but hopefully this location restaffs soon so that people aren't waiting too long to checkout.
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August 2021 by Kate R.
This review is for the online grocery pickup. This used to be my go to location, but after such a bad experience with the online grocery pickup I am changing stores. I made an online pickup order for Sunday between 10:00-11:00. At 10:40 I used to mobile ap to say I was " on my way" which is advised when 15 minutes away. When I arrived at 10:55 I checked into my parking slot as directed. By 11:15 nobody had come out yet, so I called store as the ap states to do if you are still waiting. When I called, the phone hung up as soon as the call went through. I called back again, no answer. I waited 5 more minutes assuming they were probably just busy. Next time I called the store's main phone line and they transferred me through to the online pickup. The person who answered said he was aware I had checked in, but that he was still preparing my order. It was already almost 11:25 and he told me it would take about about 10 minutes. At this point I figured I would be better off just going somewhere else and having them cancel the order. While online grocery pickup has been convenient in the past, it's only worth it when I'm not waiting an hour past my pickup time.
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January 2021 by George Stuart
A clean efficient place to buy gas. There are generally enough pumps and fairly easy to get in and out. The discounts from your Kroger purchases certainly help, but fair prices even before any discounts. The station seems to be kept very clean.
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December 2020 by Kelsey E.
I enjoy frequenting this Kroger when I'm in the neighborhood. It isn't the best looking Kroger (could use a refresh) but it's larger than others near by, has a good selection, tends to be less busy than other grocery stores near by, and check out never takes long. Employees at this location are great too.
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December 2020 by Alicia J.
The gas station is well lit at night and the grocery store is always mild with little traffic or wait. The self checkout is always manager and a little faster. Shout out to the woman that manages this, you are always a pleasure to speak with
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November 2020 by Kathryn G.
I will NEVER shop at this Kroger or any other again. I was physically threatened and verbally assaulted in this store by another customer in front of several employees who witnessed it, and the manager did NOTHING about it. I will not give this company my business ever again. I dont feel safe going back. This is their policy, to not do anything to protect their good customers and its not safe for the normal public to shop. Good luck with the riff raff you protect. This is multiple experiences but this is the worst, as my safety was at risk this time. Previously, I went to management and reported a man stuffing his coat full of stuff to steal and I was told thats ok.. they allow stealing and have a policy to not confront anyone for ant reason. So riff raff can go steal what you want, they wont stop you, but keep in mind if you are a good customer they wont protect you if you are being assaulted in their store. Will be going to publix from now on.
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January 2020 by Hunter S.
I walked here in the morning from my home and didn't bring my wallet but I at least had Apple Pay (we are in 2020, everywhere accepts that now). Attendees were basically laughing at me saying I had no money when I offered to give them my credit card #. One guy said "don't be poor" as I walked out. Disgusted by how you treat people here.
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December 2019 by shawn stewart
this was the cheapest gas aroundin the entire area, plus when you were done you can go do some shopping
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December 2019 by Eugenia Wallace
Convenient & fuel point discounts are great!!
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September 2019 by John H.
Why are the Kroger air machines always seem to be broken? That's three in a row. If you're going to offer the service, then repair the machines. Otherwise don't offer it. It's annoying to go out of the way to come to one of you locations and to have them broken. Now do this three times.
