Kroger is a popular grocery store known for its fresh produce and wide variety of products. Many customers appreciate the vibrant and well-stocked produce section, which they find to be the best around. The sushi bar is also highlighted as a hidden gem, providing fresh and delicious options for quick meals. The store offers convenient meal prep options that resemble homemade meals, making shopping easy for busy customers. While many shoppers enjoy the store's cleanliness and ample parking, navigating the layout can be confusing for some, especially seniors. There have been positive mentions of helpful staff, particularly in the hot food section, and impressive customer service experiences, like a front-end manager who exceeded expectations. However, there are concerns regarding customer service at the customer service desk. Issues include long wait times, lack of staff presence, and instances of rude behavior from employees. Some customers feel that management problems contribute to an unpredictable shopping experience, leading them to consider other grocery options for quicker service. Overall, Kroger is appreciated for its quality products and helpful staff, but some areas of customer service need improvement to enhance the shopping experience.
The Jamaican armed guards checking receipts who checks receipts starts speaking rudely in patois thinking nobody knows what he is saying. It’s bad enough customers have to stand in a line to leave the store!! I never wait for them to do whatever they are going to do with the receipt I simply hand it over and keep walking.
July 2026
Thank you so much for making my son's birthday cake.Awesome everyone in the bakery did an exceptional job.And for that, I would like to say thank you again.
June 2026
Huge big grant park Kroger grocery store in Atlanta seriously this is 1 huge place plus extra security people here as well plus a huge eating area also
