-
December 2023 by Rern L.
My unit at Extra Space Storage 430 Bishop Street was robbed. There are only a few security cameras at the entrance but not anywhere inside the facility. There are rafters over the units that people can easily squeeze through, especially if there are adjacent empty units. The lock provided by Extra Space was also drilled by the criminals and replaced with a new lock lying on the floor from the neighboring empty unit. The criminals opened every box, took valuables, trashed the rest. It must have taken them hours. I agree the facility is clean and staff are nice (I read the great reviews and decided to use the services) but between 10pm and 6am there is no security and anything can obviously happen. The police were unable to review the security footage because there's some problem with the upload to the cloud and there's limited hard drive storage of security data. The maximum insurance you can get is $10,000 and the stuff stolen from me exceeded this amount, not to mention was personally significant, including boxes of my recently deceased teenage daughter's things. Multiple units in this facility have been robbed. I feel deceived by the facility because there were other units robbed but I was not informed even though my unit was close to the others. If multiple units were sacked in the same manner, there are extended periods of time where this facility is not safe. Not to mention, I was not given any assurances either myself or the police would be able to review the relevant security footage because it is not easily accessible after a few days.
-
December 2023 by Shelby W
Every time I speak with an agent, they make sure to assist me as soon as possible. Ciara, Shaquima, and Tobias have been of great service to me in keeping me updated with the state of my belongings. I am very thankful. The bishop location is great!
-
November 2023 by FANCIIVY MUA
Super professional and nice ! Walked in they greeted me ready to help and showed me the space and gave me a tour !
-
November 2023 by Juice McCorey
Loved the customer service rep. He was so nice and patient with me.
-
November 2023 by creatis muhammad
Customer service was second to none! They took care of me with kindness. THANK YOU.
-
November 2023 by Leisha McKinley-Beach
I've had The opportunity to work with 2 agents, at the Bishop street location one being Chiquima and They both were absolutely amazing. This has been such a great experience with them.
-
October 2023 by Ryan Jaskot
I specifically came on here to leave a raving praise review for Tabias. I’ve been a customer of this storage unit for over a year now. He provided incredible customer service going above and beyond for me. Thank you so much Tabias!
-
September 2023 by Eyounis Armour
Chiquima was very helpful and got me to my storage unit quick fast and easy she get this place a 5star ?
-
September 2023 by I'Latraviyata Franklin
First time using Extra Storage or a storage at all and Tabias was very warm greeting me. Explained everything in thoroughly and even answered questions I didn’t even know I needs. 10/10 I recommend!!
-
September 2023 by kennon terrell
Amazing quick and easy service. Chiquima was kind and considerate helped me all the way from move in to move out!
-
September 2023 by michael smith
Chiquita, xtra space 430 bishop st Atlanta Ga is very helpful and friendly.We've used this location for several months and she's always a professional.
-
June 2023 by Say Uwi
Chiquina was pleasantly kind. i almost lost my storage and she really looked out. great customer service.
-
June 2023 by Sterling Harris
Outstanding Service! Had a minor issue, called up the store and spoke with Chimeka (I'm sure i'm spelling it wrong) who committed to resolving my concern by not only resolving it but calling me back as promised to inform me of the solution and general update. Thank you!
-
June 2023 by Mara Barker
Just wanted to do a shout out to my fav office guys...Chiquima and Tobias at extra space at 430 Bishop street in Atlanta..always making my day with their. Give em a raise! They deserve it.
-
June 2023 by Ene A
Chiquima was super helpful in completing my reservation and explained the charges! She was really nice and wonderful!
