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March 2024 by Gregory
Awesome experience!!!
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March 2024 by Kalishia Owens
Mrs. Tuere was very helpful to my storage needs! She gave me every option available. She was kind and friendly from the minute i walked in the door . Thanks so much for making this an easy process for me.
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March 2024 by Sharrieff Dessasau
Excellent service they are knowledgeable of the property and storage units
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March 2024 by Kammeron Newton
Great experience! The lady in the front was so nice and patient with me and my movers.
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March 2024 by Dave Ellis
Over the last several years I have had several storage units at the Decatur St SE location… Not only did I feel that my items were always secure because of the security measures taken here, but the customer service was always exceptional. It’s hard to find genuine customer in this fast paced world we live in these days however Kaleem was the exception. During office hours he is always friendly and willing to help in anyway possible. I would definitely recommend using this facility and reaching out to Kaleem to find a unit.
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February 2024 by Claude TV
Twon Torrence helped me with so much. Thank you much appreciation. Class act!
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February 2024 by Ronald Howard
Tuere was helpful and explained the rental contract good enough for me to understand.
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February 2024 by Rex Bailey
Tuere meets and exceeds the standard for customer service. She went above and beyond to meet me where I was and offered the best solution for my needs. The facility itself does what it should! Stores my possessions with ease and to date no issues. Thank you!
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February 2024 by Chanee Taylored
Life storage says first months free but first month is actually not free and upon exiting they gave me little to no time to move my things out and even called the cops on me the experience was horrible and very humiliating
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February 2024 by Devin Barbee
Tuere was very helpful and kind. Great location very convenient.
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February 2024 by simone engelking
Excellent service. ?
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February 2024 by Elliott Wood
A warning to future customers: consider all pricing here to be bait-and-switch!I rented a unit in late November 2023 at $84/mo. Just 6 weeks later they send me a tiny postcard designed to look like junk mail telling me "they have adjusted rates according to market conditions" and that my new rate will now be $164/mo. They conveniently don't bother to email me about this despite all our previous conversation and purchasing having been online.I get that this is month-to-month pricing, but doubling the rate after 6 weeks isn't a "changing market condition". That's taking advantage of a captive customer, knowing that there are non-zero costs to me moving my stuff elsewhere. It's slimy business practices, and I'll look elsewhere next time I need storage. I suggest others do too.
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February 2024 by Nicki Lynn Keys
I use Life Storage to keep up with all the extra supplies for my small cleaning company. It makes it easy for my staff to have access to what they need if I'm not nearby. I had a rocky start with the facility due to several break ins and thefts, but the company worked with me to provide a more secure unit and worked with me on pricing due to the incidents in 2023. I feel that in the last six months, security has gotten much better, and I really appreciate management for understanding my loss and helping my company with an affordable, secure solution. Tuere is a super helpful and understanding employee of Life Storage!
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February 2024 by Vee Mench
Great customer service. Answered questions before I could ask? Made this transactions fast. Made my day easier. Less trouble. Thank U
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February 2024 by kyna jackson
The staff is so pleasant and helpful
