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October 2023 by dageekster
?????????
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October 2023 by Lorraine
Excellent service!
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September 2023 by Taj
Pretty terrible experience and transparency. They had my iPad for 2 weeks for a basic screen repair. First the screen was lost in the mail, then the screen was damaged when they received it, then they were going to overnight another one. Got sick of it and eventually just picked up the iPad. Rather pay Apple the extra $50 and get an OEM part that is more reliable anyway.
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August 2023 by Shaleen Jain
These guys are the most earnest, sincere and honest folks I’ve had the pleasure of interacting with. Had a laptop fan issue where the replacement part would cost upwards of $250. Gabriel opened the machine up and fixed it in 5 minutes. Told me I didn’t owe him anything as well! Truly good human beings with high expertise in all things tech-related!
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August 2023 by Chris Lexow
Excellent. They installed my screen protector for free when they didn’t have one that fit my phone!
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June 2023 by Amit Chudasama
I had mixed experience about this service location.I liked their policy that they don't charge for the diagnosis it thet can't repair or if you get repaired with them.My laptop was not fully working after repair and I lost $200 in parts and repair.They closed their location where I got my laptop repaired. They moved my laptop to other location and in that process they lost my laptop charger. And the person who I worked with is no longer working with them. so they don't know where it is now.
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June 2023 by Amy Wilson
I need to personally thank the manager Gabriel (briarcliff store) for his persistence to help me with my computer issues and work emergencies that needed to be solved!Gabriel was patient, kind, and determined to help me.You are very lucky to have such a dedicated employee on your staff!
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May 2023 by James Miller
Much cheaper than apple store. Fixed macbook for great price in 30 minutes
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January 2023 by 19 Is the Number
I have used LifeLine to repair my computer and smart phones since 2019 and Gabriel (my doctor) has repeatedly done to my satisfaction. Gabriel is my Digital Equipment Doctor! I follow him to whatever store he is going to be going to! I won't let anyone or any other company touch my equipment but Gabriel!
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January 2023 by Jessica Knight
This was my first time here and won’t be my last! I felt so comfortable coming in. The repair was quick and done efficiently… But the EXCELLENT AND OUTSTANDING customer service is what stood out to me the most. I definitely would recommend this location to anyone & everyone. Such a perfect experience. Thank you for EVERYTHING!!
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December 2022 by Za'Quayrius Lewis
I love love love the customer service at this repair shop. The guys made sure I had everything plus other things I didn’t know I needed for my phone.
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December 2022 by Michael Lewis
Thank you thank you thank you Mr.Brandon for your service, each repair shop I went to they said it was going to take at least a week for my part to come back but he had it to come back within 3 days. Idk how he do it but he does it every time. Love the energy customer service and nails!! Keep it up Mr.Brandon the world need people like you!!
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December 2022 by Bernard Davis
To Mr.Brandon thank you for your outstanding service and taking time out to see what was wrong with my laptop. Your customer service is LIKE NO OTHER! This guy here explain everything from detail to detail, heck I didn’t know what a mother board was until he told me. They say you learn something new everyday and if it wasn’t for Mr.Brandon I wouldn’t know what a motherboard is and what it does. IF YOU’RE COMING TO LIFELINE ASK FOR BRANDON HE’s your to go to guy. THANK YOU AGAIN MR.BRANDON
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December 2022 by Lilwotty Lewis
This lifeline here is the quickest repair shop that I’ve NEVER been to! Great customer service I highly recommend for everyone to get their phone tablets laptops and etc here!!!! I can’t thank you guys enough
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October 2022 by Kaliah Ladler
I was a supporter of this place but after what I’ve experienced I can’t support this business anymore. Came to get my back camera fixed and they said I had to get my screen fixed as well even though there was nothing wrong with my screen. So I agreed to have them replace it even though there was nothing currently wrong with it since he said that if I didn’t get my screen fixed my camera would go black again. Now I’m stuck with this screen that has multiple problems including; randomly clicking buttons on its own, freezing up, and has a delay when I scroll through my phone. It’s a huge inconvenience for me and I’m going through stress dealing with my phone that did not really need to be fixed like this in the first place. Now I’m here for the third time and it’s closed even though it was supposed to be open at 10am. Highly upset honestly I trusted and gave a lot of patience to this place.
