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December 2023 by Luna L.
i stumbled off of my 6am flight to see the bright yellow lights of l'occitane beckoning me. i'm only half alive at this point and knew i needed some lotion for my dry skin. i walked in and immediately my day was made brighter by Cheryl's warm greetings. i'm sad i could not spend more time there because i had to run to my next connection. Cheryl is the best
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September 2023 by VB Interiors
Stopped in to replenish our stock and we were met by two of the friendliest and helpful team members that we’ve ever encountered at your stores..Sheldon and Yasmihna (sp?) were Amazing! Thank you both for the help and pleasant escape from a long day of traveling..it matters! And we appreciate you so much!
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July 2023 by Bee Busy
Staff was so warm and welcoming. Everything smelled lovely without being too overwhelming
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June 2023 by Candace Curtis, REALTOR
Just love when I find this store when traveling so I can stock up on my favorite lotions and potions. Small but had pretty much everything I needed, and the sales associate was so helpful!
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April 2023 by Robert S.
Many years ago, I was introduced to the L'Occitane products while flying on Delta. The quality of the soaps, body lotions and fragrances were always really top notch.As I walked past this store, I had to stop in to check on the new products and new items. I was happy to see an increased inventory of men's grooming products as well as a larger and larger Home accent items. All of L'Occitane's products are developed and produced from its base in Manosque, France where 1,000 employees work. The company sources the majority of its production from Provence and one of their main product l'Immortelle plants (Helichrysum italicum) from Corsica from producers who rely on traditional production methods. Lavender scents are very pronounced in many of the items they sell and you can tell it's a good quality lavender because the scent lasts a long time (on your body and also in terms of shelf life). The company does not conduct animal testing, and no animal product or by-product, except for beehive products are used in the manufacturing process. L'Occitane develops most of its products and ingredients in line with the organic cosmetics specifications of the European Union. I like the products and the company overall....the gentleman working here was a nice, pleasant young man that was very friendly and courteous. The price point of the products are on the high end, but once in a while, it's worth to splurge.
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March 2023 by Sara
Big shout out to Ms. Cheryl for her loving service. L’OCCITANE, she is a treasure!
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March 2023 by Bill V.
I had to post this. I realized I'd been here in Atlanta on business for a week but forgot to buy my 12 year old daughter a gift from my trip. I thought I'd stop in to see what I could find, she lives for skin care products. Anyway, I told the wonderful lady who works there that, and that it was my girls birthday coming up. Well, the wonderful lady who helped me was so amazing. She found a couple of things in my price range for me to pick from, she really thought about it. I picked one, paid for it, and she placed it in the store's usual yellow paper bag, but she added some nice gift paper, sealed it with a little gold sticker, and told me that this was from Miss Cheryl for her birthday. She had the warmest, sweetest smile and personality. I have to recommend everyone who needs ladies (or 12 year old daughters) skin care products, go see Miss Cheryl! More businesses should have wonderful people like her.
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December 2022 by Jamie Elise
Cheryl, thank you so much for your kindness and help in finding products that fit me best!?
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October 2022 by Nicole Highsmith
I have always had a good experience at other locations and with the woman that generally waits on me at this store at hartsfield. Not today with Valerie however. Unfortunately the clerk here today was not knowledgeable about the products nordid she offer to show me products or answer my questions.
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August 2022 by Peteria Cochran
I always enjoy stopping at this store. The employees are wonderful, the products are great. Getting hand lotion from this store at the airport is a special treat I allow myself occasionally. I bought a small travel size lotion for $12. The skin care products are excellent as well, but they are expensive with some individual products costing as much as $100 or more.
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April 2022 by Baddness Jay
Yas was so amazing her smile instantly made me smile and her personality was just as kind. She went above and beyond naturally to assist me in buying things as I was a new customer. I loved her recommendations I’ll definitely come back to this location again ♥️
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April 2022 by Arrielle Rose
Loving my products ! I stopped in the store after a family vacation to get an opinion on my skincare routine and to incorporate some new products. Yaz was super helpful and attentative to my concerns. She gave me multiple recommendations and was very knowledage !! Nothing better than an employee who KNOWS what they’re talking about.
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March 2022 by Linda Ann palmer
After spending almost 2 days in airports, I arrived to Atlanta. I went into your store to browse and Cheryl made my night! I had a wonderful hand wash followed up with some beautifully smelling and feeling lotion. I love your products and loved how your employee brightened my night! Bravo Cheryl!
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October 2021 by C Johnson
I went into the store this past Monday morning while waiting to board my flight. The young lady at the register was busy helping a male customer. I walked around browsing until the young lady completed the man's transaction. This was my first time being in a L'OCCITANE store. I had a few questions for the cashier. As I asked my questions she was looking down at a sheet of paper. She hardly looked up to see who I was and I could barely hear her response. Now I just witnessed her giving decent customer service to the male customer but she gave me horrible service. So I asked if she could just give me a business card so that I would be able to shop online. She went from Dr. Jekyll to Ms. Hyde
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September 2021 by Heather G.
Popped in to search for some hand cream and was welcomed by Cheryl who seemed to be running the store solo. She was the sweetest lady ever. She kind of reminds you of your grandma who always has warm cookies and a hug for you when you come to visit. She helped me find just what I needed and was so nice and helpful to everyone and also never seemed frazzled despite the constant flow of customers coming in. Thanks, L'Occitane. Hope you know what a treasure you have with Cheryl.
