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January 2024 by roshan gaire
Already
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January 2024 by Luis Escorza
Fascinating experience shopping at this place.
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January 2024 by Mustafa Abubaker
Chris at Returns is amazing
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January 2024 by david cordell
not as clean and neat as i remember years ago..it used to be the store to see in atlanta...being in design..it looks like. a high end junk store
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January 2024 by Renae Parrish
Wonderful place to shop.So many great stores
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January 2024 by Synnia Williams
They had a nice selection of women clothing to choose from. Very good service at the jewelry counters and the check out registers.
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January 2024 by Ann Holloway
The lady was nice and polite and courteous and kindness did helping me with my purchases truly appreciate it very much so thank you ? from the VIP Queen ? herself also the Celebrity all five Stars ✨?⭐⭐⭐⭐?
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January 2024 by Phoenix And Dragons
Their selections for uggs were very sparse
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January 2024 by Israel Luna
Your price checker doesn't work... you have 3 people at the checkout... and I asked them... what the exact price was... and they only answered... the one on the ticket... when I went to pay... They didn't respect the price marked on the ticket... her name is Simone...
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January 2024 by Thegingerbeardman
Very clean, nice store.
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January 2024 by Tiffany Jackson
Came to the store looking for outerwear for a gala that I am attending. Asked Takiyah for directions to the outerwear section, in which she was very rude and gave me a difficult time to find the section with the outerwear. She then began to debate me on whether a piece of clothing was outerwear or not, it was all rude and unnecessary. I hope no one else has this experience it ruined my day and I chose to spend money at Bloomingdale’s.
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January 2024 by CeeJay Castlin
This Macy's at Lenox Square Mall literally hasn't changed a bit much they may have switched some departments around to make it look maybe more modern but at the end of the day this Macy's is still a nice part of the mall to shop in especially their fragrance section for men. They have different and select vendors trying to push and sell their brand of perfume and cologne of course they're on commission but they do a really good job getting people to buy their products I can't blame them during it for the money but if you really want to smell good as well then Macy's is definitely your place to buy your fragrances. Now they have other sections like purses bags and jewelry, so if you happen to be at Lenox Square Mall go check them out
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January 2024 by Anthony Sielski
Very clean. Tons of options to pick from
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January 2024 by Sonia Hardy-Dunson
I am giving them two stars because of the customer service. Melanie in the Ralph Lauren section has the nastiest attitude that I have ever seen in retail and at Lenox Mall. Today Macy's has a sale...for every $50 you spend you get $10...it's the holidays so I was shopping until I drop. One of the registers were extremely busy so I approached another associate in a different section to check me out. The associate (Melanie) immediately said, go to Polo, I said, it is busy can you check me out; she said again; go to Polo. Well, I walked back to the Lauren section and she walks over a couple of minutes later...why didn't she say, if you go back to the Polo area, I will check you out shortly. We'll she comes over 5 minutes later and proceed to check me out...full attitude. I had a question about the Macy's money promotion. As I try to ask her a question- she immediately says, I don't know how much money you have...well that was not the question. My question to her would have been if I return the items what is the penalty. She did not give me the chance to ask the question. My other question that I wanted to ask is if I am close to earning additional money let me know so that I can add to my purchase. She completed the transaction and threw the Macy's money card on the counter instead of giving it to me. At this point, I am furious. I walk away and I run into Charles, who is FABULOUS. I told him what was going on...he looks at my receipt and tell me that I only needed to spend an additional $2.00 to earn another $10 card...WOW. He asked if I wanted to talk to a manager, I said, no and continued to shop for additional items. As I came back to his register another customer was complaining about her attitude and customer service. At this point he stated that several people have complained to him. We told him that we wanted to speak to a manager. Leadership was called but they never came...go figure. Melanie's should be reprimanded and moved to a different department. Her attitude and personality should not be in the Lauren area. Macy's need to move her to the back of the house or maybe the parking lot...very little interaction with guest and no personality required.She is rude, unapproachable and dismissive. My holiday shopping experience was not pleasant. Macy's do better and train your your employees. She is an awful representative for your organization. I went to Bloomingdale's afterwards and it was like night and day. Ask your sister store to assist you with training...they know how to treat their customers. Another shout out to Charles for saving the day!registers wer
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January 2024 by Lavestia Gaston
Great sale!
