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January 2024 by Aisha T
Marion is terrible at customer service. Overtly rude and unhelpful.
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January 2024 by Martin Posada
Shop cool department
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January 2024 by Theda Jenkins
Waited a bit too long to be helped. However; once I was helped excellent customer service!Needed to exchange a piece of jewelry and it was not as pleasant as before, seem to be more of an inconvenience than anything. But was returning a gift so of course it made the representative maybe work a little harder I'm not sure but it wasn't as pleasant as most of my other visits to Macy's.
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January 2024 by Van Yeboah
disheveled..no matching sets of workout gear...hard to shop......
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January 2024 by Gail Martin
Even though it was crowded, the staff remained friendly and made sure that they got everybody processed through the lines quickly.
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January 2024 by jigar1978 Rathod
I love discounts on shoes and jewelry
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January 2024 by Keith Solomon
I and my wife were shopping for Christmas gifts at Macy’s Cumberland Mall. My wife found a black puffy jacket in the men’s section that she thought I would like because it was Polo by Ralph Lauren, which I did but even on sale it was a bit much but she purchased it anyway and a matching hat and scarf set. When Christmas finally arrived,I unwrapped the gifts. To my surprise tucked underneath the hat and scarf set was the alarm button. How did the cashier forget that? And how did we get out of the store without the alarm sounding? Well I still have it and haven’t returned it due to illness from us both. Also the jacket I discovered had tiny little white specs here and there on the jacket. What I found was not specs when I tried to remove them but tiny little holes where the feathers in the jacket were coming out. After further examination they were all over the jacket. Well, we are better now and back at work, I’m assuming that it’s too late to exchange the jacket but maybe they can take the alarm button off the hat and scarf set. A real disappointment.
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January 2024 by Ange R
Excellent
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January 2024 by N S Prasad
Macy'sOne of the locations of traditional clothing store in malls. Walk into the store, check it out, try it and even return it if you don't like it. Traditional in many ways. Facing stiff competition from several online vendors in the industry. Most locations have plenty of parking and friendly & polite staff. Might be a little more expensive than online shopping, but you have luxury of checking the material & trying on before buying your clothing
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January 2024 by Ivette E. Espinal
The personal is very friendly, good prices, great stuff!
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January 2024 by Ricky G
One of the better Macys...
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January 2024 by Louise Jackson
Love Macy's.
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January 2024 by Mike Britton
I had an excellent experience here today, the salesman took his time and made sure I found what I was looking for.
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January 2024 by Md Mostafizur Rahman
Best place for shopping
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January 2024 by Dee Lak
Got great stuff for great deal!!
