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February 2024 by Juanda “HeavenSentATL” Boyd
I order on App and track my pizza... It's Never ready when I get There... The service is so Slow and it takes Forever to get your foodParking: It's VERY TIGHT to get in and out... Watch out cars come from EVERYWHERE ??????
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February 2024 by Anthony Robinson
Ordered a pizza online @ 5 PM. Received a notification that the pizza was ready @ 5:24 PM. Arrived at the location at 5:35 PM. The pizza was not ready and was told that it would be another 10 minutes. No thanks, I will go somewhere else.
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January 2024 by Carlis W.
The pizza was very good with plenty of veggies on it. It was delivered not they didn't ring the door bell so I had to heat it up.
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January 2024 by Darryl Anglin
I advise against patronizing this particular Marco’s Pizza establishment. My repeated visits have been marred by subpar service. Despite affording them a second opportunity, the service failed to exhibit any amelioration. During my most recent encounter, having placed an online order at 10 am, the meal was not prepared until slightly after 12:30 pm. Even in the initial instance, a 45-minute advance call did not spare me from an additional 30-minute wait upon retrieving the order. Regrettably, this venue does not warrant future patronage. This location deserves a one star in service.
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January 2024 by Icy Blue
This is the first time I have ordered over the phone due to the fact that when you walk in to order it takes a while due to lack of staff. The service over the phone was great I was expecting nothing to go wrong. I send my boyfriend to pick up the pizza and he comes back with a pizza that is clearly not mine. I ordered an xl and got a large. I ordered a deluxe and got a pizza with meat and no vegetables. I don't even want it at this point.
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January 2024 by Lele J
I have been ordering from Marco’s for a long time now, as it is convenient and the pizza and service used to be really good! More recently, the service and quality and presentation of the food has declined significantly. The people who work there barely greet you, and sometimes take far too long to even acknowledge you. They throw your pizza together however they see fit.. It might be over baked one day, missing toppings the next, or the toppings will just be carelessly thrown onto your pizza. The past 3 times that I have ordered from Marco’s, I have been displeased. The last time I ordered from there, I took a picture because the pizza was over baked. It was disgusting! And this past time, I took a photo for even more obvious reasons. And also, the store sometimes does not appear clean and/or orderly. I tried calling to speak with a Manager today, but I was immediately placed on hold without advising of the reason for my call.. I didn’t have time to hold.. I really hope they get it together, because I was love to continue patronizing Marco’s!
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January 2024 by Jai Couch-Dawkins
This pizza is horrible I ordered pepperoni I have no Idea what I got looks like
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January 2024 by sheena robinson
Excellent customer service. Food on time. Definitely will be coming back!
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December 2023 by Valerie Scott
This location is hit or miss. I think it has to do with the frequent change in employees. The service was decent. I was not greeted when I walked into the location, but the young lady was not rude when I spoke. I wish the prep area was a little cleaner, but their posted score is a 90.
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November 2023 by Tante P.
Waited 45 min (no exaggeration) for cheese bread that was over cooked. NO ONE was wearing gloves and (I'm assuming it was shift change) didn't see anyone going into the back wash their hands before touching the food.
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November 2023 by Christoper Hollinger
Nothing but little girls who act very rude working here and the GM for this store is very childish and acts like a little kid. Don't waste your time
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November 2023 by Mz. Priscilla J.
I have been eating at Marcos for years, but this was my first time eating at this location. When I tell you that pizza was the best I ever had. I don’t know who was the cook/chef last night but they did their thang thang!!!! The pizza looked sooooo good!! Which is why I pinched a piece off to taste it! Sorry the evidence has been disposed of or I would have taken a pic! Lol…. My son and I pulled over and ate the pizza and the wings. It was fresh and perfect. I live 40 mins or so away, but I’m already planning my trip back!!! Kudos to the team last night!!!!
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November 2023 by Bruce Horner
This store CONTINUOUSLY gets orders wrong. Whether it’s through Uber eats or ordering through the store directly. Missing items. Pizza coming uncut. You name it this location does it.
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October 2023 by Murvin Lackey
2nd time in a row I received the wrong pizza. I do not recommend this place. It’s obvious management is horrible, just look at the other reviews!
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October 2023 by jen cannon
My self & my company have ordered from this Marcos several times. They are the worst place we have ever had to deal with. They are always 2 or 3 hours late. I put in an online order at 9:30a for a 12:30p delivery... just one pizza & a salad... its now 2 hours later & I still don't have my food. We are on scheduled lunches at work. So thanks for nothing Marcos! We will NEVER order from you again!
