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May 2024 by Peter Gosenya
I recently had the pleasure to visit Masterpiece Lighting again. It had been over six years since I had been in the store and was pleasantly surprised to see that they had expanded into kitchen design and flooring. Too often people only take the time to review when they have a bad experience and I wanted to say something good about Phil and his team. I’ve been a customer of theirs for twenty years and they have always been very helpful and professional. A truly first class team from the way they started to now. Service and knowledge abound at Masterpiece lighting, they are the best in town hands down.
Gabe
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April 2024 by W. B.
it is THE store, if they do not have it, it does not exist. Very friendly service, top of the line products. Will be back
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February 2024 by talea m
I was in and out quickly and left with a working chandelier. The low cost for their expertise and resolving the issue was a nice surprise.
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November 2023 by Marcelo Paiva
Danny Lozada was perfect, showing all the options and solutions!
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September 2023 by Matt Daly
Masterpiece has an incredible selection of high quality hardware, but what really sets it apart is the dedication of their highly knowledgeable team. They are always willing to help and take the time to figure out a problem and find a cost-effective solution. Thanks Masterpiece!
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December 2022 by Fitzroy Sylvester
He deals with restoring antique chandeliers, and lighting. He was very helpful.
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November 2022 by Jim McKinney
Great selection and very knowledgeable staff.
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July 2022 by Ryan W
Buyers beware. They’re not an “authorized dealer” for majority of their products. Their sales rep sold me $1000s of dollars on Lutron “Pro” dimmers. Luckily my electrician was honest and told me to go to Home Depot to get the regular ones for way cheaper so I returned them within a few days. They have nice things but I’d window shop here and would purchase from an authorized dealer elsewhere. They lied to me about being an authorized dealer on a smart fan/blind unit and now the manufacturer will not honor the warranty nor will Masterpiece “take it up with the manufacture“ was their response
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May 2022 by Axylle R.
Snooty customer disservice. I called with a request and Linda was lackadaisical and barely kind. I have zero tolerance for ignorant retail salespeople so I called The Lighting Loft and was so immaculately taken care of. I will never shop here.
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May 2022 by Len E.
Went in thinking I had to replace three pendant fixtures. Marsha helped us to figure out how a repair of one of them and substitution of a different kind of bulb would get us the result we wanted. Phil did the repair quickly and expertly, at low cost. We're very happy with the result, and saved probably over $700, including what an electrician would have charged for installation. Good people, great service. Masterpiece is now our go-to place for lighting.
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January 2022 by Stewart Singleton
They had some lovely items and we were interested in a few of them. However, no staff member ever approached us to check in to see what we may need.
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November 2021 by G Heidbreder
Though this store has an enormous inventory of lighting, I won't return until after the pandemic is over. The concierge, the salesman who helped me, and a customer near me all were without masks during a time that Georgia is in the "red" danger zone. This is a blatant disregard for the health and safety of customers and staff.
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March 2021 by Salim Jetha
Very courteous and professional. Thank you Ms. Linda.
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January 2021 by derek townsend
I took my Visual Comfort Billiard ceiling light to the Mid-Town location today because it had issues with the wiring and one of the bulb sockets. I had previously visited them before Christmas when they were able to find a replacement socket for the piece, but fixing the wiring was beyond me. Phil worked on it for nearly an hour and was abe to fix it and tested it to make sure that it worked. This was a complimentary service even though I myself had not purchsed the fixture originally. Above and beyond service. Thank you again!
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December 2020 by Wendell B.
I bought a lamp here years ago and took it in for repair. Parts could no longer be obtained for the lamp, but the great techs at Masterpiece Lighting went the extra mile, found a loose wire and fixed it while I waited at no charge! Great service, Masterpiece!
