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August 2025 by Ms.soxbaby shop for dem sox
Metro pcs is the worst. They tried to make me pay my bill twice in 1 month. I will not. This pre paid phone was cut off in July because my daughter was not using it. I got the phone cut on on Aug 10 and they said that I have to pay for the phone not being in use. They cut me off on Aug 20. I spoke customer service- no help and she was terrible at Customer Service. Metro just lost a customer. I have 2 lines. Will be going somewhere else.
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July 2025 by Ace Cee
Great customer service good deals they will hook you up
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March 2025 by Robert Gilmer
CUSTOMER SERVICE…. HORRIBLE , THE END. Dude barely even acted like he wanted to speak and then you get on the phone not even telling the person that you are with a customer smh …. I wanted to do business but I’ll take it elsewhere . Thanks but literally NO THANKS.
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February 2025 by Yolanda Nealy
Recover my all data with the password.furqan is a magic man
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October 2024 by Coco Bowens
They don’t open this early… no one is here🙄 this the ghetto one anyway… the workers in her have attitudes and act like they don’t gaf
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August 2024 by Jalen Outar
Don't recommend going in-store they will make you get case and screen protector for the so called free phone you get and also put you on the second most expensive plan and tell you any of this till it's time to pay.
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June 2024 by S J
My cell phone was stolen I have insurance on, the phone was free, however this male who is answering the phone was the most disrespectful man.Refused to do his job if you can't handle simple request don't answer the phone. Corporate office referred my to a physical location. And you insult me by saying 300 dollars to restore my phone and number.Just paid my bill and can't replace the phone. Why would I get that kind of response he puased for a long time then said 2 thousand dollars. I hung up. Idiot what if I was from corporate. Evaluating your performance. I would have you arrested for being an imposter.
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January 2024 by Anthony Sutton
The service was friendly and helpful about what phone I need.?
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September 2023 by Ms Cherry
THANKYOU to Anna&Nick they were very patient &provided excellent customer service
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July 2023 by DeQuan Brock
Super bad customer service... Rude as heck ppl there
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March 2023 by Melanie Williams
On 2/17/23. A worker was outside on his phone and smoking a cigarette. He told me he would be in to inside to assist me. 5 min later.....still smoking and having a light hearted conversation on his phone. Please choose the Cascade location, by Publix if you are looking for customer service.
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June 2021 by Mello Mel
I had a wonderful experience at this location. Both of the ladies who work there were very friendly and had a great rapport with the customers. I haven't visited since 2020 but because I remember how great the service was, I decided to seek them out to help me with my phone needs once again. I live way across town from the location now, but it is worth the trip!
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June 2021 by Anna Marie
Great store
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April 2021 by Octavius Spannn
Never open on time. Pose to open at 9 and it’s 15 minutes after 9 and still nothing. EVERYDAY
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September 2020 by Annie Marshall
Horrible service! Employee attempted to service me with very loud music playing on speaker at the service counter. After 2 attempts to tell her what service I needed, I requested that she turn the music off. She also, had difficulty hearing me over the music. Never got any service, because Employee became very irritated at request to turn music off. I left and while leaving she yelled something at me, but due the LOUD music I didn’t quite hear what was said. I did not get worker name. This incident happened on 09/23/2020 between 10:30 and 11:30. Employee was a black female with braids. LOUD music does not belong in any area that customer service is being provide. I went into Metro thinking to change service from Verizon to Metro. Your employee helped me todecide to stay with Verizon.
