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October 2023 by Areion Gamble
Absolutely horrible customer service. The lady at front desk has absolutely no customer service experience and is down right rude at time. I would not recommend this place, pay for the tow truck. I came in for a tire change, after my tire bubbled and was about to blow out. My car had been serviced by a certified mechanic two week prior to coming here. After going back to the dealership, turns out I now need $300 worth of work related to the wheels and to replace my wheel lock keys!
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September 2023 by Whitlei Neal
Always good service and reasonable prices. I’ve had multiple services completed here for my Mazda CX-5 and it’s never an issue. I’d rather bring my car here over the Mazda dealership bc they are faster and the prices are better and the service is just as good. Some things they advise me to take to Mazda bc of warranty issues but I’ve gotten my brakes, oil changes, and wheel bearing done here. All great work.
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August 2023 by Dean M.
If I were you, I'd only use them if your car breaks down right in front of their business! They will overcharge you, they are rude, shiftless and lazy!No need to write anything else, YOU HAVE BEEN WARNED!
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July 2023 by Jaide J
this place is so amazing! I came in for an oil change and it took less than 30 minutes and was not expensive at all! they also noticed a hole in my tire and plugged it for FREE! I will definitely be back! the lady in the front was kind and the mechanics were absolutely charming!
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July 2023 by Sandra Brown
Wow this place is legit! The pricing is amazing, the people are friendly, very informative and just overall the place you want to bring your car! Will be returning!
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July 2023 by H J
The receptionist was amazing! Pricing was very affordable. Mechanics work fast and efficiently.
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July 2023 by Ashante Terrell
My experience here was very good. Camile was friendly and informative and helped me complete the paper work. Darrell explained fully and completely what needed to be done and even gave me a glove so I can feel for myself what the issue with my tire was. I will definitely be coming back.
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July 2023 by Diego B.
Great team here! I'm glad my issue occurred in their vicinity. They were super kind and helpful. I was expecting to leave it overnight, but they work hard to ensure you don't have to do that.The waiting area contains couches, so if your wait is longer than expected, you'll still be super comfortable.I was stressing out a bit, but this team took great care of me.
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June 2023 by Sonshyne Diamond (SONshyne)
The price didn't equal the service. And when I questioned why the engine light was still on, the mechanic said "I don't know, that means something is wrong with your engine". Instead of doing a point check after the oil change and letting me know of future things that might become an issue soon. Now, 4 weeks later, my car won't start and someone else has to do the job they could have done when they changed my oil. Oh yeah, and they don't like using the parts you buy (if you found it sold cheaper somewhere else, they have a "deal" with the auto parts store across the street. So make sure you ask if the parts have a guarantee warranty.Services: Wheel alignment
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June 2023 by Kyron B.
haven't left a review in a while. I'm not one of these people I usually just never come back if i have a bad experience. However this was a special case so I was very excited to write it. Let's start with the girl KAMILLE who answers the phone. She is very bland and has a bad attitude. She hates that job and it shows. It was like pulling teeth trying to get information out of her. It's like when someone doesn't want you to come without saying "don't come" you know what i mean? If the managers is reading this that girl KAMILLE is costing your buisness a LOT of money. Customer service truly matters and she truly hates it. I went in to get my brakes changed. Called. Got one word answers. Fine. Dropped off the car. She gave me the price. I agreed. She called me trying to upcharge me just like mechanics always do. I declined like i always do. She then calls me AGAIN and said i have "rear brake shoes" instead of "rear brakes pads" she then BLAMES me for not knowing that i had rear brake shoes THEN raises the price. Y'all i can't even make this up. After i decline the upcharge for the rear shoes i say just change the front pads . Then she proceeds to say "okay your car is ready" and hangs up in my face! This is the fun part guys. I come back to the mechanic and my truck is NOT done it's still up on the lift. So i walk in and tell her hey you called me and said the truck is ready. She then mumbles something under her breath. I couldn't hear so i said excuse me? She then yells at me and says "give me two mins" after she said that i started writing this post. Y'all the time it took me to write all of this i am still waiting. Lol so i just decided to go walk and talk to the mechanic directly. Cause i can clearly see my car in the bay. He was great. Explained everything and said it would be ready in 10 mins. 10 mins later he brought the truck around. And gave the girl the keys. She then checks me out. Not a thank you, please, come again NOTHING. I leave after paying and get in my truck. This is the best part guys. Okay so i have a pick up trucks and the brakes were bad like terrible. Like it was barely stopping when i pressed hard on the brakes. But it would still stop. When i got in my truck it literally would not stop AT ALL. Like i literally has to use the emergency brake as my brake all the way home. It was the worse experience at a mechanic i have ever had and i wasted $190. $190 to make my brakes WORSE. Smh. Needless to say i will never EVER EVER go back to this mechanic. There are literally better shops next door and down the street from this place. I advise you go to one of those places. This is one of the worse mistakes of my life.
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May 2023 by John Brown
Beware of this place...Customer service is horrible. They will upsell you on services your car doesn't need to make a dime. A friend warned me about them but due to the convenience, I refused to see it. But after a recent visit, the blinders have been lifted. I will never take my vehicle to this place again.Service: Engine repair
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March 2023 by Kenya J.
NOT A TRUSTED MECHANIC. Y'all please do not go here. He is going to give you the run around and tell you your car needs something that it doesn’t to up sale you. He controls the women that answer the phones for him and tells them incorrect information that they know nothing about and that’s what the women tell the customer. Do not take your car here.
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March 2023 by Sandy Williams
Took my 2004 Tahoe 2 get the front end inspected which was 50$ dude drove my truck came back put it on the rack then left came back and say I needed control arms which would cost almost 800$ got up took my truck somewhere else and come 2 find out it was a bolt loss and my control arms r fine never again bcareful
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November 2022 by Be MY Canvas
Found this place through Groupon not too long ago they accepted the Groupon but when it was taken back for a wheel alignment the mechanic came back and told me that something was dented under my car and he couldn’t do it but then tried to charge me to find out what was dented and pay for the parts and services. I said no and took it to another mechanic and told him what they said he looked under my car and said there was nothing dented underneath that would stop me from getting the wheel alignment I so badly neededService: Wheel alignment
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November 2022 by charlie arnold
Went in to replace fuel pump, took it back twice still didn't get it fixed right, caused damage to several areas and would not take responsibility I was very disappointed.....Service: General repairs & maintenance
