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February 2024 by Roxana C.
Ryan was amazing, always helping us with everything! This store is all that's good when it comes to purchasing furniture, great quality furniture, outstanding service, items cost - quality balance. Highly recommended.
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February 2024 by Sayuri T.
Fantastic experience! Lovely designs at a reasonable price! Highly recommend! Thanks for the espresso and cookie too
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February 2024 by Emeka O.
Makayla was so amazing !! If you ever shop at Modani, ask for her, she was so sweet and helpful!
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January 2024 by Chi T.
Gary, is the best customer service, helped me with every single details... i wouldn't expect this fast service after new year
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December 2023 by Chris P.
Ryan helped us pick out a fantastic sofa and coffee table and numerous other items. He was very knowledgeable and extremely helpful and I highly recommend asking for Ryan next time you go. The furniture is amazing! Extremely unique twist on a fan favorite.
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December 2023 by T R.
Horrible customer service. Very frustrating dealing with these unprofessional people who call them self high end furniture sellers!!
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October 2023 by chionye ossai
The showroom, salesman, and furniture was great. However, the delivery was terrible. Couch came a few days late and had stains. I had to call multiple times before someone came over to clean the couch. I wish the process was better.
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October 2023 by Brian Lawson
Great experience. Didn't realize they had a showroom in Atlanta. I purchased the Lenox office desk and it's perfect. Great selection of contemporary furniture. Great prices and the sales reps are easy to work with. Going back to get the bookshelf and couch.
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October 2023 by ReAnn Ring
Jenece did a great job straightening out a small issue I had with delivery on my product. Was super happy to see my end tables, but some of the feet were missing from the warehouse packaging, and she was swift to answer my request to see what to do about it and was having items immediately sent to me. I just spoke to her today so we shall see about turnaround time but I really did appreciate the response so swiftly on addressing this.
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September 2023 by Dora Zaldumbide
Modani furniture is the best, the store layout is easy to navigate. Best of all their staff are so helpful. Kevon went above and beyond helping us making the right decision. They have a great selection and the quality looks pretty good. We bought several pieces of furniture and we are very happy so far. We need to return a few pieces that came with a few scratches and we found no issues with the return policy. Jenece was extremely helpful making the whole process very easy for us.
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September 2023 by Frederick Pearson
I’ve purchased furniture from Modani before because of the quality and exclusiveness. However, today has been one the best purchasing experiences to date. Ryan and Kevon are simply amazing! They were extremely courteous, knowledgeable, and professional (non-pressure or hassle). I will definitely be coming back soon. The Labor Day Sale is amazing too btw.
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September 2023 by Natasha Ben 502
I have been meaning to give a review for a while on our experience with Modani. Everyone was super kind in the store and very helpful. A+ I mean these ladies were good!Now here’s where things go bad. I waited FOREVER for my couch to arrive only to receive the wrong end piece for the sectional. The lazy in me just kept what I had because it still looked good and I really needed a couch after sitting in an empty room for a month!Story doesn’t end there. I also purchased the repair warranty because the sales rep told me how easy it would be to just call and someone would come out and clean my $5000 couch at anytime. So almost 2 years later I actually had a couple of stains and decided I would call. First of all it wasn’t easy I had to fill out a claim and add pictures to the claim. And for what?? These fools sent me a cleaning kit in the mail!!! I paid over $200 for the warranty to get a $25 kit to clean it myself!!!!!! I can’t begin to describe how bamboozled I feel. The couch is also already loosing its fluff and I have to order more feathers or something I’m told. Not even 2 years y’all!!! What a let down my modani experience has been. I’ll never return and I really loved it in there.
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September 2023 by Alba Ashley
Worst customer service ever! We ordered a couch back in June, and were told it would not be available until last week of August, since we were going to be out of town that month we asked for it to be delivered September 1st. The day before the delivery date, we were told that the couch was not available it could not be delivered! We call the store in buckhead, Atlanta, where we made the purchase and the sales man (Kyle) said he would check to see what happened. Two days passed and he didn’t contact us. We called the store again and were told that for some reason they could not locate the couch on the warehouse , and that would investigate and call us back, no one ever called us, a whole week when by, and no call from the sales person or the manager whom we also had spoken to. Another week went by and we had to call again! To ask for a refund of our money back. Very frustrating and upsetting situation.
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September 2023 by Ron Powell
I have spent over $4,000 and still have not received my complete order delivered after 5 months. This company has some serious operational problems that I am calmly trying to get resolved. Now I can’t even get my calls returned. While I’m sure this does not happen to every customer…It has definitely happens to me.
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September 2023 by Frederick P.
I've purchased furniture from Modani before because of the quality and exclusiveness. However, today has been one the best purchasing experiences to date. Ryan and Kevon are simply amazing! They were extremely courteous, knowledgeable, and professional (non-pressure or hassle). I will definitely be coming back soon. The Labor Day Sale is amazing too btw.