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February 2024 by Natalie Q.
Terrible. Another example of a business that exploits the community it exists in. Dirty on the inside and out. They do not keep things in stock so there will be a lot of empty shelves. Some people complain about the unhoused neighbors here but that isn't a problem. The problem is the actual cleanliness and upkeep of the store. I'm willing to bet they have one of the most profitable cvs stores in Atlanta with the foot traffic from the neighborhood but still go out of their way to not serve the neighborhood better. I've been going here consistently for the past three years for a monthly prescription. Two weeks ago they texted that the prescription was ready, when I showed up, they told me it's not ready but would be in a few hours. I showed up a few hours later and they told me come back in the morning. I came back in the morning and they told me come back after lunch. So I did that and then they said it's on the truck for delivery so they don't have it. She told me to call before I come again but they don't answer the phone. My daughter went multiple days without a medication that she has to have every day because I believed them each time about it almost being ready. I ended up transferring the prescription to Publix. Much more organized and transparent.
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November 2023 by Ethelyn W.
HORRIBLE!!!!! Customer service is the worst!!!! They argue with customers when are wrong. They give the wrong medicine. They are NOT professional at all. The first line of defense are the cashiers and pharmacist tech and they are rude and disrespectful. I have given them a chance for two years and it has gotten worst. I had to make sure I had insurance because they treated me for years as if I am asking for free medicine. I hate going to this pharmacy and today is the last my last day. I am going to Walgreens or Publix which is an inconvient. But I rather be inconvient and in pain than deal with the nasty, disrespectful, rude people at that CVS Pharmacy at 895 Ralph Abernathy Blvd in Atlanta. They do not deserve a (1) rating that means they attempted something. They deserve a -10. This is not the first or the last horrible review. They been getting them for years.Please read the others. THEY SUCKKKKK!!!!
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July 2023 by Daniel C.
son bien groceros. me hicieron esperar más de 10 min. estaba cansado y el chico no quiso buscarme al supervisor para que me atendieran ya que tenía un paquete de agua que estaba mal puesto. y le pregunté por el numero de corporación y no me lo dió tampoco. a ese cvs no vuelvo a regresar nunca
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May 2023 by Tashi E.
False Advertising - I arrived to pick up my printed documents and the manager (rudely) informed me "we don't do that here." If the location doesn't support document printing, the location or CVS corporate should update their database, so it doesn't allow customers to select this location for this service. Instead of doing that, they're happy to waste people's time...unapologetically.
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January 2022 by Allison A.
We stopped in yesterday, got screamed at by a schizophrenic woman in the parking lot, and chased around the store by an angry woman after I accidentally walked in on her doing drugs in the bathroom. Wouldn't recommend this store.
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October 2021 by Israel C.
The employees are very sweet but....this place is soo hood. The store was robbed at gun point while I was there.
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September 2020 by Jeff J.
Not sure about the store itself but I've had 3 excellent pharmacy experiences - The ladies were very informative and gave effective consults on My wife and sons meds ( one of which I was getting from Walmart they dropped the ball so I can here remembering how well they handled the other )
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February 2020 by Sumaiya I.
Terrible customer service & lack on knowledge operating the photo lab & printer. I needed to print 2 5x7 photos, was told by management incorrectly that I could print them instantly. The instant printer printed by first photo in the wrong size then ran out of paper. I asked a cashier for help & nobody came to assist until 10 minutes later AFTER I reminded them that I'm still waiting. The cashier then proceeded to incorrectly install a new roll of paper into the printer, thus making it jam & stop working. At this point I had already been waiting for 35 minutes. Another cashier switches places with the one who was "assisting" me & tries several times to fix the printer but now it's not working at all. This last cashier (I believe her name is Ms. E) said I could have the one photo that printed for free since they were not able to get the printer working. I thanked her & did appreciate her help but the manager & other cashier had no idea what to do & definitely lacked customer service skills. The manager disappeared after answering my initial question even when the associates needed his help.
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November 2019 by Nicole S.
This is the worst cvs pharmacy I ever been to! The customer service is horrible they really treat you like they WANT you to know they do NOT care
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March 2019 by Elys D.
If been here twice in two days and they're still not able to transfer my birth control over. I've stood waiting for someone to help almost 15 minutes but hey this the west side, service here in general is trash.
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May 2018 by Geoff W.
Don't expect good service. Tried to call to make sure my prescription was ready when I got there. Was on hold for over 20 minutes. Pulled up and told them this and they wouldn't let me talk to a manager about my complaint.
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May 2017 by Trey Don
MoneyGram kiosk is never in service smh
