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August 2023 by Mitch Carlson
Not climate controlled! Yesterday morning the thermometer in the building read 91°, it was 8:30 am. The air has been out for weeks and management is slow to fix the issue. Each time I reach out they say the need to make an appointment I get it fixed. What’s the wait for? They also offer no compensation for not holding up their end of the contract.
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August 2023 by Thomas Fitzsimmons
Elle was superior in her professionalism and demeanor. She has a bubbly personality that is welcoming when taking care of a business issue. Recommend her for managerial position.
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July 2023 by Tiffany Gray
The attendant/manager was soooooo rude. She over charged me for no reason and she was the most rude. She was only polite to the white males. Horrible place!!!
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June 2023 by Janie Mallen
After selling our home in 2015 and moving to Ponce City Market, I had a huge amount of excess furniture to store away. Morningstar was the perfect spot for me, since it was a short 5min walk on the Beltline to get there. Over the years I’ve come to feel quite at home there, friendly staff, always willing to accommodate my needs. I’ve shuffled around to many different units, and now have whittled them down to one. Elle has been so great with helping me work out all the logistics of size and location of each unit, and yes it matters:)..India also is so nice and helpful, can’t forget Greg who keeps everything spotless, and will lend a helping hand if needed.Great job guys!
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May 2023 by Sarah Dodge
Helpful and very easy to work with! Will definitely use again!
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March 2023 by Pierce Pape
Not all storage places are created equal. Have been over the moon happy with Morningstar Mini Storage Midtown Ponce location. It's right in the heart of intown and very clean- no dust hardly at all. Ella the manager rocks - she is always in motion for tenants. Facility is very secure with an easy access by door on side or two back loading docks that you can pull up moving trucks too. Hats off to staff and storage quality - Morningstar Mini Storage has my business storage covered for near future - no need to go shopping here to save $10 with such an outstanding place to store items. Even though the storage place is very full of tenants, it doesn't seem too busy - which is nice in a big city location near Ponce City Market. Oh yeah, ending thought - bonus is you can walk out back dock and take a stroll down the beltline. Thanks Morningstar and keep it up
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March 2023 by oceanroyalehome oceanroyalehome
This midtown location is our favorite because due to proximity to our family’s home and has a extremely friendly staff who have taken care of our family owned and operated business for years the management has always provided the highest quality of service and and only received minor complaints orinconveniences In the past that we’re resolved.
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March 2023 by Patricia Maney
Morningstar associates are very professional and accommodating. Excellent customer service & clean facility. Manager Elle is awesome!
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October 2022 by Miqweca Atkins
Very friendly and clean facility. Andy is very funny and you can tell she really cares about her job!! Love her!
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October 2022 by David Barton
I was in a need and a huthey were able to help me in a professional and expeditious manner.They made the process easy and walked me through the rry for some details
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September 2022 by Matthew D
The employees that I have met in person and have spoken with have all been great and very helpful. The location is great also. The only few negatives that I can think of are the price of course is $300 for a 10x10 on the 5th floor on the total opposite side from the elevators, the hallways, passageways could have been a bit wider because it's super tight threading the needle kind of hallway, so bulky items coukd be challenging and lastly and its unfortunate, but Ive noticed that some homeless sleep or shelter in the stairwells at night and one morning when I went to take some items to my unit the automatic doors were off track ripped open like someone had broken in.Other than that it is a storage place after all and I almost forgot the cleanliness for s storage building is a 10.
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April 2022 by Stanis McKinney
I am very disappointed in the way they show customer appreciation. I have been here for three years and the rate they increase your ent is crazy.l. The first year it was $5 and ithought that was fair . The next was $10 I thought it was acceptable.now it $20. For what little they do for you here it is very over priced . The door handle which was broken before I moved in has not been fixed and your raising my rent that much. The only changes they have made is not for the customer. They have one less restroom now than when I moved in and an extra vending machine. Please explain why such a high increase to a loyal customer that is never late on rent.a $5 or even $10 I can understand, but $20. I guess they are wanting me to leave. Point taken and I will be out by the end of next month.
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February 2022 by Nichole Hetchkop
This storage facility is incredible. Rodney is super responsive and wonderful to work with. I use this storage for my business and he always goes above and beyond to help me with whatever I need. This is a top notch place to store your items - highly recommend.
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January 2022 by Adam Rowe
The only 24 hours access storage unit facility in Atlanta that I've found.
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December 2021 by Travis Osteen
Had a storage unit for around 8 months.. really easy access and nice staff. I would recommend.
