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October 2023 by Jennifer Campbell
Every time I go here, the customer service is stellar. I was running behind and they stayed open a few minutes longer to make sure I could get my spray tan. I’ve been places where they lock the door 30 mins early with no notice or just didn’t care what customers needed. This place never fails. Oh and my spray tan always looks phenomenal!!!
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August 2023 by hugh smith
Always clean and great service and the tanning is great!
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July 2023 by Glen Thompson
Chrissy Wilson was very friendly, professional and customer service oriented. It took you a couple of minutes to straighten out my account. It was my first time visiting this location but it want be my last.Services: Tanning
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May 2023 by Kim Hamm
Alex and Jada run the salon have excellent customerservice,I enjoy goin! Thank y'all!Service: Tanning
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March 2023 by Brittany Swanson
Love the staff, so awesome and down to earth
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September 2022 by Donna Crazy Cat Chick Hall
The staff was wonderful. The beds....another story. I have a Diamond membership. There was only one bed for Diamond members. The mister didn't work.Will not be coming back to this particular location.
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May 2022 by Miranda Black
So I've been with this place since 2017 and I was charged one time before on my card that was handled years ago today I had a 104 charge on my card after I just went last week to take my acct off save and payed 66 in tan dollars where my acct has 8 dollar taken out monthly. I also paid 50 on my card so I was aware that I was paying my monthly. I normally take my acct off save for a month in summer and get a lil tan and then save it again so I asked what day did I need to put back on save to keep from being charged again and I wasn't gonna use it. So she told me 25 well I had a charge today a week later after I was in there and I called and I spoke to a LESLIE she says her name was she says she was Assistant Manager but she couldn't help me with what I needed so I asked her to give me yo a district manager or someone who can help because I have spoken with someone there that can help in these situations before. She insisted she would contact the person that could help me that I couldn't and she hung up on me. I called back no answer I called back from another number and she answers and I asked to speak to the lady that said she was a manger and hung up in my face. She wouldn't let me talk and tell her what was going on just hung up on me because I asked for someone higher than her because she said she couldn't help me. This is not professional 8ve been here like I said since 2017 and never dealt with anyone as rude as this lady. She definitely doesn't deserve her job. When u are in that position or working for a company at all you are supposed to keep your cool and be respectful I didn't cuss or tell one time just asked could I finish talking cus she was talking over me. She needs to learn people skills respect I will never go back here again I said I just wanted my whole acct cancelled and she couldn't help me there either but she's a manager. I run a business and this was very unbuisness like.Service: Tanning
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March 2022 by Alexis Haeg
I have been going here for 6 months, the staff is great but the "premier collection" tan solution they use is absolute trash. It's the worst shade of orange (sure you can buy other colors for more money), it is never an even color, and it fades extremely fast and weird. This business will do themselves a favor if they go back to the original solution that is supposed to be used. I didn't realize how bad I looked until I saw some recent photos of myself and compared to pics of myself before I moved to this salon. I decided to go to Ansley Beach tan which is comparable in price, but the color is SO much better. I immediately canceled my membership at Palm Beach yesterday.
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November 2021 by Donna Hall
The staff was wonderful. The beds....another story. I have a Diamond membership. There was only one bed for Diamond members. The mister didn't work.Will not be coming back to this particular location.
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November 2021 by clemson voorheis
Awesome salon and friendly staff. Always liked Palm Beach Tan. A highly recommend place.
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September 2021 by Barin Nelyse PhD
It's usually good there.
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August 2021 by Amanda Lynn “Apanduh” Emmons
Bed 13! I drive up to an hour just to use this particular bed. It’s the least expensive one but it gives me the perfect tan all over. This helps make the drive less of a chore. Also tanning has some amazing qualities when it comes to chemical imbalances in the brain. Sun beds were first recommended to me by a psychiatrist when I lived in upstate New York (because of the long and grey winter months). Even now, whenever I go too long without tanning it changes my sleep and my mood, especially if I can’t spend time outdoors. It’s definitely worth the $17/mo for unlimited tanning.
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August 2021 by Charlie K.
Horrible experience. Bella was working the front at 7:30 PM on 8/20 and could not have been more disinterested in her job or helping me. The spray machine was broken. Seems like no problem to put me in a different room but she acted like it was my fault her machine didn't work?! She mentioned I would be getting a refund after I changed machines (didn't get what I paid for). I stood at the front desk when the tan was over while she talked to a friend on the cell phone making me wait. She looks at me and says "need something?" as if she had zero recollection of anything that happened 5 minutes prior. She then refused to give me a refund. Just horrible. I know it's hard to hire people rigjt now, but if management is reading this....this girl is destroying your business. IMistakes happen but such a horrible attitude and treatment of a customer is just unbelievable.
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July 2021 by Jody Feathers
Very Friendly and knowledgeable staff
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June 2021 by Sydney Z.
Dilapidated, run down, unappealing vibe. I do understand that I pay the minimum for the PB One membership, but this is unacceptable. This bed sounds like it's going to explode every time I get it in and it's clearly in horrible shape. I was shocked when this is the bed they put me in. The rest of the store looks bleak and barren. The bathroom hasn't been updated in years; toilet seat stained and everything rusty. The price for PB one is affordable and the only reason I gave 2 stars, but also it's hardly worth it for what you get....