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October 2023 by laine moore
Excellent experience! Repair was just perfect and completed ahead of estimated time date. Lovely staff and store. Thank you!
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October 2023 by Meredith Snapp
We felt our son was ready for a timeless birthday gift and Pickens made my vision come to life in about 3 days, over the phone. I knew they would know exactly what to choose. I couldn’t be more thrilled with this piece and it’s something our little boy will treasure his entire life. Thank you!
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September 2023 by Peg Olson
Wonderful selection of unique pieces. They repurposed a bunch family heirlooms into modern pieces I will now wear everyday. The team is friendly, knowledgeable, trustworthy and not pushy in their approach.
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September 2023 by Warren Frisby
Extremely professional. Every interaction with customers could be likened to a teacher-student relationship. The personnel on "that" side of the counter were all unbelievably patient. And the product delivered was satisfying. They do GOOD work.
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September 2023 by Margaret O'Brien
What a gem of a store?. I found the staff to be helpful and knowledgeable. The prices are reasonable. They were quick to change a watch battery but I will had a few minutes to find a present for me.
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August 2023 by deborah childers
Pickens is a wonderful family run jewelry storeFriendly, helpful and a pleasure to work with.Beautiful jewelry, if they don’t have it, they can get whatever you want.. also repair work onAll jewelry and watches.
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August 2023 by L. Brown
I was initially referred by Brown Lee for repairs. I have found the staff to be polite and professional. They are well organized and the customer service is excellent.
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July 2023 by Lauren Wade
Pickens Jewelers repaired a damaged bracelet and set new stones into it. They were friendly, responsive and did a very nice job. They have lovely jewels on display. I highly recommend buying local from them.
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July 2023 by Hallie Webber
Pickens was absolutely wonderful. They fixed both of my rings perfectly for a wonderful price when other places said one of them could not be fixed. I will only be using them for all of my jewelry needs in the future!
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June 2023 by Stephanie King
If you want excellent service and to work with just good down to earth nice people Pickens is the place to go…Walter, Kim, Jimmy and the other young lady that works there (I forgot her name) are amazing. The BEST thing is they remember your name and greet you by name when you walk in… I just love it… I would give them 10 stars if I could… My mom gave me her first set of wedding rings years ago and the diamond fell out… She passed away last year. Pickens repaired the ring for me and it looks amazing. Thank you so much…
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June 2023 by M. C. Casterline
Best jeweler in Atlanta. Wonderful selection, they're professional, friendly. They also do very good work repairing and cleaning jewelry, watches. I've recommended them to many friends who've all been very pleased.
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May 2023 by john pesek
Outstanding group and attentive staff. Reasonable pricing for items and service in Buckhead. Long-standing business and easily seen as to why.Would not hesitate to return to purchase or for repairs. If you have a need, Pickens will help provide the solution!!
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April 2023 by Ursula Mcintyre
I have recently had Pickens Jewelers update a necklace and make me a station necklace as well as fix some earrings. They did a fabulous job on all of my pieces. When we moved to Atlanta many years ago our jeweler recommended them as they even used them. Their jewelry is displayed well.It’s a family owned business and I would totally recommend them for all your jewelry needs.
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March 2023 by Amanda Marie
I had a silly sentimental request: "Please turn my late husband's Spitfire cufflinks into earrings." They were so kind and respectful of my wishes and said the earrings would make a lovely memory. The earrings turned out spectacularly and he would have been delighted. His daughter in England is very impressed. Thank you.
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March 2023 by Taylor Hensley Stark
Really great experience at Pickens Jewelers! I need to resize my wedding band. They’re we’re helpful, delivered on time, and did a great job!! Hard to find these days. I’ll be back!
