Pilot Freight Services
4380 International Pkwy, Atlanta GA 30354 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Pilot Freight Services
Pilot Freight Services provides delivery and freight logistics. Reviews highlight instances of excellent customer service where personnel worked to resolve urgent scheduling issues, ensuring a critical delivery was made many hours early for an event. Delivery personnel are frequently described as polite, professional, friendly, and courteous. Customers report good communication, including notifications on progress, calls ahead of delivery, and assistance with bringing heavy packages to doors. While some deliveries may occur past a scheduled window, the service from the drivers is consistently appreciated. The company receives positive remarks for quick deliveries and professional staff who provide helpful service.
Most Recent Reviews
September 2023
Never shows up with a truck large enough to take all of our pallets. Sometimes, they just don't show up on their scheduled pick up day. We spend the rest of the week trying to get them to pick up.
May 2023
I ordered a television and was waiting on Pilot to deliver it. It was actually delivered early and the gentleman who delivered it was so polite and professional. Excellent customer service and delivery personnel !!
September 2022
We ordered a gift for our grandsons last week and the product was delivered quickly. We were notified of its progress till day of delivery then were called by driver when he would be at our house. The driver was friendly and courteous. Great job Pilot.
More Comments(44)
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