-
November 2023 by Rafael Patterson
I will first start with that I didn't realize it was a consignment store upon entering but I chose to shop anyway. I found a winter jacket that looked warm and took it to the register. I asked how much it was and the woman quoted me. I said wow why so much being this is consignment, she stated that the jacket was Columbia and they are costly. I paid the $ and the next day I went to the actual Columbia store to purchase additional items and was informed the jacket was fake. First and last time Plato, not to mention I was hassled for requesting a refund without the tag that I am pretty sure wasn't there in the first place. I did have my receipt which showed I only bought the jacket 2 days prior. I sold the jacket back to the store at a loss. Oh well my mistake it won't happen again.
-
November 2023 by Kellie Brito
A lot of businesses are short staffed, that’s no reason to be rude. This location had the worst customer service, and the worst attitude, ever. The customer is not the enemy. UPDATE YOUR WEB SITE to include the days/times that you DO buy clothes, let people know that you don’t accept clothes from trash bags, (They’re just a means to carry the clothes), let people know it takes over 4 hours to evaluate a sale and perhaps thank your customers for coming in and keeping you in business. I’m giving one star because there is no option for zero stars. I will not be returning, to shop or sell.
-
November 2023 by Olena Kudinova
Staff is not friendly. Very poor customer service. Took them 5 hours to go through 1 basket of clothes I brought to sell. Came to check on it twice and staff was just standing around and chatting both times. Never coming back here.
-
November 2023 by elon thomas
they only accept items to sell from 10am - 1pm don’t even waste you time coming here ?
-
August 2023 by Brian G.
Worst place ever! They wouldn't even look at my stuff . i was told to come back two days later! No way . Rude messy unprofessional parking is awful !! No way am I bringing my name brand items back to this place
-
August 2023 by Jasmin Revels
Been selling at Plato’s for years. I walk into this particular establishment to sell clothes and the employee states today is not one of their “buying”days. I went early afternoon on a weekday. Has anyone ever heard this before? According to the website, it states they sell and buy everyday from 10-9pm. And you can’t bring trash bags, suitcases or bookbags full of clothes to this particular establishment as well. Never seen that at any other Plato’s I’ve been to.
-
August 2023 by Hollie Rivers
Definitely trust the several reviews here - they still hadn't completed my items 6 hours later. Their phone is disconnected.
-
August 2023 by Adam & Andrea Sicard
Pretty packed when we went. Clothes was stuffed right and it was hard to move around and get to items. It was a Saturday midday so peak time. Lots of inventory.
-
July 2023 by Ashley Perez
The worst Platos closet I’ve ever been to. I dropped off my clothes at 10:30 and by 230 they still weren’t done. I decided to sit there and wait because my bag was probably the third or fourth bag that was dropped off. I watched them take everybody else’s bag before mine, I know those bags were not there when I walked in, so there’s just no order as to how they are sorting and queuing the bags. I also watched while they sorted through the clothes and I decided to just grab my bag and go. These people need to be reminded that they work for the public not the other way around. You also work at Plato’s not the White House lol check your attitudes.
-
June 2023 by StyleCounsel
Not a fan! I have spent hours running errands and waiting on several occasions, only to be offered a mere pittance for 3 out of the 30 items I may bring in. Not worth the time and effort. Selling on Poshmark or Finder's Keeper's locally is a lot easier and more lucrative.
-
June 2023 by Paige Simmons
This is literally the worst Plato’s closet I’ve ever been to. This is the 3rd time I’ve came and they weren’t accepting items. The one time they did accept my items, they never called me and took what they wanted, donated the rest. Even my personal bags the items came in. Never saw a penny but I did get store credit. Wasn’t even worth using bc this this place is so miserable. Save yourself the headache and your time and go to the Sandy Springs location.
-
June 2023 by Mrs Coleman
All other locations take buys all week long they maybe stop at a certain time but it’s pretty inconvenient.
-
May 2023 by Soteria S.
Yelp says they close at 9 however they close at 8pm. The cashier yelled from the register " we're closed" there was a line so instead of continuing to shop. I had to wait in line. It was 8:02 when they said all this. It would have been great if someone came to approach me to let me know they were closing instead of yelling across the store. Customer Service out the window smh
-
May 2023 by Loren Rhyne
By far the worst customer service I have ever experienced in any store. The two working today should not work in retail nor customer service, they were both extremely rude and the store had just opened. I didn't even choose to sale there because they were so nasty. I have been in customer service for 10 years so I understand the challenges, but my goodness drink your coffee and find some manners. Don't waste your time people.
-
March 2023 by Julisa C.
Dont waste your gas coming to sell here. off the bat they're rude. I came in with a bag of stuff and the guy told me they don't take trash bags; luckily i had my items in reusable bags inside the big bag and when i took them out the guy rolled his eyes like he was disappointed he couldn't turn me away. mind you this was in the morning so it wasn't busy at all. I had brands like I.AM.GIA and expired girl, which if you know those brands you know their cost. I was offered $2 for a brand new with tags I.AM.GIA dress. mind you i've worked at platos as a buyer before and i know they arent selling that dress back for $12. I know theyre gonna sell it for at least $30-35 so the price they were giving me is bull.
