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March 2023 by Heavenly Angel
Rude Customer Service from one of the cashier's. Comes across very arrogant and like you're bothering her.
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August 2022 by dm H.
Really pleasant experience here today. Everyone here was so inviting when I walked in and I had many things I needed assistance with and I was out in less than 10 minutes.
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August 2022 by Jabari Clark
This is a cashless facility. To open a new account, you need to have enough cash on you to open one. If you don't, you have to withdraw money from another bank but get charged a fee. Though the people there are pleasant, it is a very slow process and can consume next to an hour of time. I'll revisit review in future to describe overall experience with PNC.
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June 2022 by Nathaniel Moody
Let's talk about professional and helpful. I had to unexpectedly stop in to arrange a wire transfer, for a house closing, and the gentleman at the entrance was amazing. Gave me all my options, and was very patient and considerate. The branch manager ended up helping me, impromptu. The folks here are working hard to help their customers!
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March 2022 by Tink Bell
Chris Buie was very nice and welcoming. he helped me open a account with ease.
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March 2022 by Karen Peterson
Thomas very helpful, quick and personable
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February 2022 by Didi Avant
Chris Buie helped to make my mom’s experience at this branch awesome!! My mom is on a walker and diabetic. She was having trouble walking today and he walked to the car and back and forth to assist her. Nothing like super awesome best customer service that I have ever seen!! Thank thank YOU Chris!!
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February 2022 by Shansi Andrews
Chris was friendly, prompt and has excellent customer service skills. The Church street branch is my new favorite branch. I will definitely be back.
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January 2022 by M Johnson
I'm not going anywhere M
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October 2021 by E. A.
I would give 0 if there's an option. Bad bad customer service
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August 2021 by Jayson Spencer
Been with PNC for years, but thinking of changing because the newest policies are terrible and the way they were explained by the people at this branch is not at all the level of excellent service I've come to expect. Unprofessional in the extreme.
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May 2021 by Nick Smith
If there was an option for 0 stars, I’d give it. There’s a bank full of employees doing nothing, but none of them can help you. You have to talk to a person on a screen.
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May 2021 by Kathryn L.
After the great customer service I received while I closing my account, I learned that this location will be relocating further down N. Druid Hills towards Decatur. The staff is lean with three employees including the Branch Manager wearing multiple hats in servicing customers. As an account holder, I have never had a negative experience banking with PNC, just time to transition.
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January 2021 by E H
I would give 0 if there's an option. Bad bad customer service
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May 2020 by Deaf Emily
It’s ok
