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January 2024 by Jonathan M.
Terrible deli! I ordered 2 sandwiches for 6:45 and arrived with neither made. Waited in line and they told me I have to continue to wait another 10 minutes for more chicken tenders to be made. They also did not have white bread however another customer had a white bread sandwich being made while I was waiting. Terrible deli.
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October 2023 by Daniel K.
I wouldn't normally think to leave a review on a grocery store and judging by the other reviews, most people who would think to are old, mean, and bored. But I have to say, this Publix has left me pleasantly surprised multiple times now. One time I went to get some fish right after having my car booted in midtown. I told the lady who was preparing my fish that I just got booted and had to pay money I didn't really have to get it off and she gave me an extra piece for free and said I just needed something nice that day. Then last night my fiancé wanted to get some sourdough sliced and, even though it was late, the deli manager broke out the slicer that already looked like it had been cleaned and was SO nice about it, but not only that, he also told us to grab a loaf of the cranberry bread because he wanted to try it, so he sliced us all pieces of the bread and let us all try it together. As someone who grew up in a small town, these pleasantries are so valuable to me!
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July 2023 by Michael S.
Oh how I miss Publix! We do not have Publix in Indiana, so I was happy to come to Atlanta and shop at Publix with my friends. The buy one get one free specials are the best deals at Publix because you save a lot of money. The salmon salads are very fresh and the best healthy meals. The produce is amazing and very fresh. The staff are always friendly and courteous at Publix which makes it even better to shop here. Publix always has a great selection of items in its store and the Publix brand products are very good. I wish we had a Publix in Indiana because the prices are very reasonable and I enjoy going to Publix to shop. Maybe someday Publix will come to Indiana. Only one can dream!
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June 2023 by Walter S.
I'm so disappointed in what the Publix Supermarkets brand has become. This location is no exception to the on-going string of bad experiences lately. Today, the cashier double rang up 1 of my items. I caught her on it but she referred me over to customer service instead of just correcting it on the spot. Customer service refused to give me the item for free despite me having to wait and for the hassle. I spoke to the manager and she also refused. Never received an apology either from anyone. Another bad location, another bad experience...Do yourself a favor if you're reading this and go to Kroger next door to this place. I wish I had. I must be a glutton for punishment.
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April 2023 by Joyner G.
Will at the floral center was so fantastic! He helped me create a custom arrangement for my partner and was so kind. Thank you!
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March 2023 by Dominique D.
The deli department is super slow as far as making the subs. I usually order ahead and when I get there, my sub still isn't ready. This has happened on multiple occasions. What's the point in being able to order ahead if it won't be ready? Today I ordered almost an hour ahead and it still wasn't ready. The lines are long with only ONE person making the subs. It's ridiculous!
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January 2023 by A Q.
Went to Publix today and picked up a few items. One of those items was a bottle of wine. I noticed once I got into my car I was charged $15.09 instead of $12.99. I went back into the store with my receipt. Working the customer service counter was a nasty attitude manager. I believe her name is Deidre. She took her rude tail from Lavista Rd Publix to Ansley. The problem is "you take self with you no matter where you go" I told her the wine was one price and I was charged another. She rolled her eyes as she took my receipt. I had already taken a picture of the wine display with the price on it. She tells me "I have to go see it for myself" with an attitude. Okay B go and see it. I've witness this same lady being rude to customers on numerous occasions when she worked at Publix on Lavista Rd & Cheshire Bridge. Some people are so miserable in their personal lives they can't even pretend to be nice while at work. Sucks to be her. She needs to be part of the overnight stocking team and off of the front line.
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December 2022 by chas h.
In my 31 years in having prescriptions filled this had to be the WORST pharmacy I have had prescriptions filled at and in addition they have actually filled prescriptions under doctors I have never heard of or have ever seen! They constantly override prescriptions written by my doctor saying that have expired when in reality I have 3 months left of refills and somehow someway these prescriptions just disappear and these are considered "controlled prescriptions!" Need I say more? Yes the Publix Pharmacy located on 10th Street is just as horrible! And the Pharmacist and techs at both these pharmacies have absolutely no social skills as well! Have your prescriptions filled at your own risk! And this is the first time I have ever found it necessary to write about a Pharmacy or Pharmacists!
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November 2022 by C. C.
I changed healthcare insurance, last time I was there, the pharmacist told me to call in when I was going to receive the new one so I wont have to go there. I called in and the lady who picked up the phone was borderline polite and ended up cutting the conversation short as I didnt have a number on the card she was asking for. She pretty much told to have a good day and hung up. I will no longer send my prescriptions there. I get not everyone has customer service skills but this is pushing it.
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July 2022 by Lauren W.
Here's a shout-out especially for Adam, who has been bagging our groceries and helping to load them into the car at the Ansley Mall Publix for many, many years. This is our go-to location for convenience's sake, but Adam's friendly greetings and enthusiastic assistance always a shopping chore much happier. We switched to grocery delivery during the first phase of the pandemic, but we missed Adam so much that I'm back in person whenever possible just to see my buddy. As Adam always says, "Thank you, my friend!"
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May 2022 by Lauren J.
The Ansley Mall Publix's Deli department is the worst!!!! I wanted to have them cater my Company tailgating event at a ball game for about 35 ppl. Called to discuss a menu: Fried Chicken Dinner Plate. The kept telling me to go to their website because they couldn't be bothered to hold a discussion about various side dish options or how many pieces of chicken would be needed for X amount of ppl. I wasn't in a place that I could look at their website and told them this. Well, that really irritated them. Finally placed an order for me to pick up in 2 weeks. Called the afternoon of the event to see if the food could be ready 30 minutes earlier than I had originally requested. "Oh, I meant to call you... we don't have no banana pudding today", I was told. "What?!! And you were going to tell me this when? My event is today in 3 hours! What dessert do you have for a substitute?", I asked. "Oh, we ain't got nothing else." Just infuriating!! And when I asked if the food could be ready 30 minutes earlier than I originally requested, her answer was No. So now I do not have a dessert to offer our employees, clients and vendors. THE WORSE CUSTOMER SERVICE, EVER!!
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April 2022 by Joseph Facenda
Paying $200 for a vaccination that is free everywhere else
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December 2021 by junglefever49
Three out of the last four visits they were out of one the medications I needed. Brought a prescription refill in at 630pm, closes at 7pm Saturday. Would not fill it. Told me to come back tomorrow. Horrible service.
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November 2021 by Martin Sooneste
It's now open an hour later.
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October 2021 by Terry Williams
Got my booster shot. Signed up on line and service was great